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You probably know how important branding has been
for decades, but you may not realize how much more important it has become in
the past several years. Branding is
becoming very important in all game markets.
There are several reasons for this. First, the influence of branding on purchases
is itself stronger than ever, and this includes all kinds of purchases. For example, Pat Lawlor, a famous pinball
game designer, says “In America for the last, oh, say 20 to 25 years, kids are
mercilessly marketed to. Then they become adults with those values. We now
raise everyone to believe that a well known corporate ‘thing’ is far superior
to a less known item.”
Lawlor describes a scientific study. I quote from the report I discovered on the
Internet:
"Children tasted 5 pairs of identical foods
and beverages in packaging from McDonald’s and matched but unbranded packaging
and were asked to indicate if they tasted the same or if one tasted better.... children preferred the tastes of foods
and drinks if they thought they were from McDonald’s. Moderator analysis found significantly
greater effects of branding among children with more television sets in their
homes and children who ate food from McDonald’s more often."
In other words, even though the food was
identical to taste, children tended to prefer the food with the McDonald’s
brand on the package.
So for pinball machines, Lawlor says,
“right now we take the easy road to sales and tie in with the well-known item.
For the consuming public, it works (and fools them) every time.” (http://www.gamasutra.com/php-bin/news_index.php?story=21644) This is a triumph of advertising, or perhaps
of capitalism. We see this in many other
spheres, for example in retail clothing, where a factory can make the same
clothes for two companies, yet one company will charge far more to consumers because
their brand is well-known. (Think
“designer clothes” or that most inane of phrases, “designer games”.)
Second, people are more distrustful of
products in general–think of the nationwide hysteria that often arises from the
latest death or injury from bad food or badly-designed products. Combine this with the conditioning Lawler
talks about, and people *trust* well-known brands (even when a well-known
brand, like Tylenol, can invite mal-doers such as the Tylenol poisoner of years
ago).
People also depend on brands because
they’re less able to judge otherwise.
The belief in magic and the supernatural, which seems to be much
stronger now than in the past, may contribute to this. Recalling Arthur C. Clarke’s dictum that “any
sufficiently advanced technology is indistinguishable from magic”, we can
suggest that “any technology consumers do not understand seems like
magic.” Figuring out which hammer or
rake is best, is probably easier than figuring out which cell phone or computer
is best. So people depend more on brand
names.
Branding in film is expressed in
tie-ins, sequels, and remakes. Movies
are often made based on well-known books, comic books, and games. The idea is that the well-known brand will
help bring an audience to the new film.
People are more likely to go see a sequel to a well-known film than to
see an unknown film. And even remakes
are more likely to be better attended, because some people remember the
original. In contrast, it’s more expensive
to successfully market a completely new property.
Game sequels are very common in the
video game industry, with the excuse that as technology improves, the games
will improve (well, sometimes...). Sequels are “safe”, because the market is
already established for the brand, be it Halo
or Civilization or Metal Gear Solid. It’s not only in the video game world with
its sequel-itis that we see the power of branding in games. “Expansions” for games (board and video) are
much more common now than 30 years ago.
This may derive partly from including less in the first game than we
used to, but it’s also because people are more likely to buy a known quantity.
Sequels are much less common in tabletop games, though we do see several games
marketed that use the same basic systems, and there’s an entire body of games
using the “Settlers of Catan” brand.
Why do the Final Fantasy games share
that name, even though some have nothing in common with others? Because “Final Fantasy” is one of the
strongest brands in video gaming. Why is
Blizzard so successful in the video game market? Mostly because they take all the time they
need to make their games, but also because their name is such a strong brand
that people will buy their games because they were made by Blizzard. Of course, Blizzard has also produced strong
game brands such as Warcraft, Diablo, and Starcraft. The MMO World
of Warcraft is itself an expression of the power of branding, with its
setting derived from a series of three standalone video games.
Many games are “based on” well-known
films and books (and even other games). Unfortunately, games based on movies,
whether video or tabletop, have a deservedly poor reputation, in part because
so many are produced in insufficient time so that they can be published when
the movie is released.
Few movies are based on real tabletop
games. Nonetheless, a “Monopoly” film is
being made, as well as “Battleship” and others, even “Candyland”! These will be “tentpole” movies with a “big
immersive experience”! (http://www.collider.com/2009/08/06/exclusive-hasbro-ceo-brian-goldner-video-interview-monopoly-candy-land-battleship-stretch-armstrong-more/
) This is part of what might be called “extreme branding”. According to Mike Gray, senior product
acquisition person for games at Hasbro, Hasbro bought half of the Discovery
Channel so that they can make TV series upon which they can then base
games.
Hasbro is also coming out with
games using the name of their well-known brands, for example Sorry Sliders (much more dexterity
shuffleboard than Sorry) and Battleship Galaxies. Why do we see so many versions of Stratego, Risk and Axis & Allies? Name recognition (branding): “Risk Godstorm”
is going to be bought by many more people than “Godstorm”, “Stratego Legends”
will sell much better than “Legends”, just as “Sorry Sliders” will sell much
better than “Sliders”. (The other major
reason is that people already know how to play the wargames, they only have to
learn variations, so they are much less likely to take the game back to the
store because they can’t or won’t figure it out.)
It is much easier, thanks to improved
technology, to self-publish games of all types than it was 25 years ago. Consequently, there are a lot more games on
the market. Branding helps differentiate
your game from one that no one has ever heard of. Hasbro can spend four million dollars in
advertising to try to establish an unbranded toy or game, or they can make
something with a known name and associations and save a lot of that money.
Can a beginning designer take advantage
of brands? It’s very unlikely. Companies own those brands (in most cases),
and they’ll decide for themselves what games to use with them. They’re quite likely to rely on someone with
a strong record of well-made games.
In my own experience, my game Britannia (1986 etc.) is a brand, but it’s a brand others can
use freely. “Britannia-like” will be a
phrase used to describe a game that uses similar systems, even if it isn’t
mentioned by the designers/publishers.
Those who know Britannia will
have an immediate idea of what the game is like, and that familiarity may help
sales. That’s what branding does.
(This originally appeared on The Spiteful Critic, 8 Nov 09.)
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"Your brand is about value."
"Character is built on ethics, on behavior, how people treat others, and how they treat you, and that's how you build an idea of who they are. It's the same thing with a brand."
Taken from the book "DO YOU MATTER? How great design will make people love your company"
When tied to a game, your brand is the totality of experiences a customer has in utilizing not just your game product but in interacting with your company as a whole (i.e. purchase, support, etc). Think of it as the entire game experience. Note that while it is defined by the customer experience, you can help influence it through the careful design of experiences in and around your product's life cycle.
One thing that resonated throughout your article is trust and this is a foundational character element in building a long term relationship. For that to occur though, people need to be able to trust you. Marketing can't help you with this. It has to be proven through your actions. Does the game live up to its marketing? Do you recognize and resolves problems quickly? That's why certain brands can be seen as negative. Customers have had numerous bad experiences in interacting with the company and/or product and this in turn shapes the perception of the brand in people's mind and spreads to others accordingly.
1. "Many games" doesn't mean "all", does it? Of course there are exceptions. And it's notable that:
2. Many of the games you mention, if not all, came out long after the film/book etc. was issued. That is, they were not produced rapidly in order to come out with the publication of a book or release of a film.
So what was it I "don't get"?