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Toshiba Laptop? No thank you.
by Randell Trulson on 07/16/12 06:39:00 pm

The following blog post, unless otherwise noted, was written by a member of Gamasutra’s community.
The thoughts and opinions expressed are those of the writer and not Gamasutra or its parent company.


Being a game development studio we use more hardware in a year than a family will in five lifetimes.  So we get to see the good, bad and the ugly.  We rarely write about our experiences since it is usually mundane and par for the course. We DO write when we come across something like this Toshiba laptop.

We try to get as many commonly used computers as possible for our test lab as possible.  This way we can insure that our products run when we release them.  The Toshiba Satellite series is one of the most sold brands and models in the world, so naturally we bought one.  I don’t think it has been quite a year and it started acting up –

  1. Freezing up on sleep
  2. Freezing up half way on boot
  3. Not booting at all, just sitting there after the CMOS screen
  4. Having to have the power forcibly cut off by unplugging and removing the battery.
  5. Now only runs on battery, freezes if plugged in.

So we contacted Toshiba support about all this months ago.  We are still waiting for a response.  We logged into Toshiba’s support forums only to find hundreds if not thousands of people bitching about the same thing. People described the same problems with various models of Toshiba laptops, but no response from Toshiba at all.  We did a Google search for “Toshiba satellite freezes” and get 2.9 million sites.  Nice huh?  So this is the first and the last Toshiba we will own.  Since many people ask us for advice on what to buy, you know we won’t recommend Toshiba anything now.  Thanks for the support Toshiba.  Look for an upcoming video in the future titled “Mossberg talks to Toshiba Laptop”

You can read more and follow me and Neuron Games, Inc. here:

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Guerric Hache
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I also have a Toshiba Satellite; I got it in 2008, and since then, I have had a few problems. Not all of the ones you mentioned, but definitely #4 - that happens at least once a month, for at least the past year or two. It also occasionally takes 10-15 minutes to shut down when told to do so.

Another irritating thing is the fact that, apparently, Toshiba hasn't updated the graphics drivers for their machines with Radeon cards in over two years, and bars you from installing the official driver management software from AMD; I was forced to rummage through forums and download a hacked driver in order to be able to play certain games.

I am still happy that the thing can run even the newest games, even if "only" on low graphics settings. However, I'm thinking about switching to Lenovo with my next laptop.

Barna Biro
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I had a Toshiba Satellite M70 and it was decent. I got it back in 2006 before starting University and it lasted me until early this year when I got a 15" Macbook Pro ( mainly for the OS and for the dedicated / new video card... the M70 wasn't apt for gaming anymore unfortunately, but could still handle almost everything else ).

I am a software engineer by profession and it has served me well. No freezes or screen issues or any of the above mentioned ( battery was of course not lasting too much after 6 year of continuous use )... maybe I was one of the lucky ones. I would personally go with a Toshiba over an Asus / Acer anytime in a blink of an eye.

Randell Trulson
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We have both Asus and Acer and never had a problem. The Acer is abused beyond belief and simply won't die...I don't know...I would say it was a fluke, but too many people have been emailing me since we blogged this stating the same.

Randell Trulson
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Since I posted this here and on our blog I have got about 10 emails from other game developers stating their Toshibas have done the same. Toshiba used to make nice stuff...what a POS that laptop is. Toshiba better remove their heads from their asses.