Microsoft chairman Bill Gates recently told the BBC that hardware revisions to the Xbox 360 should be sufficient to address concerns about the console's reliability, following a year that saw numerous reports of infamous "red ring" hardware failures.
The BBC compiled a range of questions for the Microsoft boss from its readers to ask the Microsoft co-founder at the CES show in Las Vegas - also encompassing tangentially gaming-related questions about subjects such as Windows Vista.
When Daniel Higgins from Aberdeen wanted to know what was being done to ensure the stability of future Xbox 360 consoles, Gates admitted, "We certainly had to apologize to our users about a number of boxes that had to be replaced."
Continued Gates, "We did that for free for all those people; we've gotten a lot of positive feedback about the way we handled it. We've got incredible reliability on the new work that we’ve done, so our commitment is that it will be the most reliable video game box out there.”
He concluded: "People really love the Xbox because of the content, but we’ve got to make sure that the hardware never stands in the way of that.”
[UPDATE - January 12th, 10.26am PST - Fixed headline to correctly reflect Gates quote.]