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  American In China: McGee On Making It Work In Shanghai
by Christian Nutt [Business/Marketing, Design, Production, Interview]
12 comments Share on Twitter Share on Facebook RSS
 
 
January 22, 2010 Article Start Previous Page 4 of 5 Next
 

That was going to be my next question. Could you fire up a consulting business teaching the American McGee way to do process, and get blue sky days?

AM: I don't know. I really don't know. EA has talked about trying to figure out how it is we're doing what we're doing, because clearly they're looking at what we're doing and they're seeing us hit all the milestones and come in ahead of time, and come in high quality, and everything that they could ask for from a development team.



I don't know if you could export it. I really think that another big part of it is that things are so figuratively blue sky here, that people don't bring with them... I don't know. I think there's a sort of taint in the expectation that older Western developers bring as a virtue of the development culture, of a distrust of management, a distrust of process.

That's why I was saying, "Burn it down." I mean, for me, I burned my life down and moved to China. I just washed it all away; I started over from scratch.

And I think that to try to go back to the West and say, "here's a new way of doing games," you're always going to be dragging along with you all the history that those guys brought. One of the great things about our team is that so many people have never made games in our company. Their first game ever was Grimm.

I mean, think about that. We build a company in China, build a team, and half the guys that were on our team had never made a game before, and we still got the thing done. So I think that freshness and the attitudes have a large part to play in all that.

I have an American friend who was in Japan for some time working on games and then he moved. He's now in North America working on a title. And he said that one thing he really liked about Japan was that he would go to people who were below him on the food chain and tell them, "This is what has to get done, please do it." And they would do it.

But in the West, people have to weigh in before they'll do anything. And while he appreciates that creative tension that you get out of the weighing process, that sometimes he would just like people to just do it.

AM: I totally agree. We don't get that automatic resistance here. The team, they've really bought into the process; they trust the process. They saw it work the first time around. I mean, honestly we had a couple times where during Grimm there were people who kind of doubted, and they worried, was it going to work or not?

Once we nailed that, now everybody in the company is like, "Yeah, this fucking works." And like this [national] holiday, we just gave them off a day on each end of the holiday as testament to that. They see it; they go home and tell their families, "This is great, I work eight hours a day, five days a week. I never work on the weekends."

That means that they're actually invested in the process because they know so long as they continue to work with it, they don't have to crunch. So they're all really bought in.

Is there a lot of crunch in Chinese studios typically, the way there is in the West?

AM: Oh yeah. That's the thing is we hear people coming from -- I won't name their names -- but the other big Western studios and publishers out here, the other Chinese big operation houses where they're building MMOs and stuff like that.

They're all working ridiculous hours, just like you do in the West. They're all working crunch, overtime, weekends, you name it. And in the West, before, in California, before there was that ea_spouse situation. I mean, the employers here take advantage of it.

They hire somebody for 40- or whatever-hour work week and then they get 60 to 80 hours out of them and they don't compensate them any more for it. Actually China, they're trying to crack down on labor laws and that stuff now. But it's a similar abuse. You get people who are passionate of games and then you take advantage of them.

So that's one of the reasons why I had on that slide "development paradise". You literally had people come to the studios for interviews and say, "I don't care if you pay me more money. I don't care if you give me a higher title. I just want to come because all of my friends that work here tell me this is development paradise." And that's just awesome.

Do you want to integrate more Western talent in the studio? How do you see it?

AM: There's no plan. I mean it's not like we think there's a magic... it's not about the ratio. It's about the individuals, right? We entertain the idea of hiring anybody, but if you're a Westerner who's coming to work in China for us, we immediately set the expectation that we're a Chinese company.

We pay a Chinese salary. I tell a lot of these guys coming in that they should understand that there are some guys in the company that are really senior Chinese guys that I pay more money then I pay myself on a monthly basis. These Westerners are coming in and saying, "Well I worked on Call of Duty, you should pay me a huge amount of money every month because I'm worth it." And I say to them, "Dude, you're in China!"

I'm in China too. I actually see the importance in keeping the balance, to the degree that I'm willing to sacrifice of my own salary so those Chinese employees in the company know we're not out here just to take advantage of them. It's a really big deal. Actually, when we were inside just now, one guy walked up to me and said, "How do you do it?"

Because he was saying he does what all the other Western companies do: they keep two separate pay scales. They get ex-pats out here they pay some exorbitant amount of money, because this is considered a hardship post by most Western big corporations. Then they keep their Chinese salaries down here. [gestures low] Of course the Chinese guys find out. And what happens? They go, "Fuck you! You're getting paid all the money. You do all the work!" So it doesn't work.

 
Article Start Previous Page 4 of 5 Next
 
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Comments

Clinton Keith
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Wow. Fantastic article!

Michal Strzelczyk
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Very interesting inteview!

Glenn Storm
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Okay. I have to admit, I began this article once before, got part way through and stopped, thinking, "Where's the cultural difference part? That's clearly the point that should be made." I'm glad to say I gave this another go and found the real point. Not: Western culture bad for process, Eastern culture good for process, but -- assumptions of process without effective communication and relatedness among the team -- bad for process. (Hope that's fair to say, even if just paraphrased in comment)



And yet, I will still quote this for truth:

"And so for [the culturally Western] type of a team, process is looked at like the enemy, right? People see process as a barrier to doing the John Wayne style of making games and owning something and just going off and doing it."



While I personally believe there is a culturally natural fit between lean development practices, tight-knit communication and a clearly broad generalization of the East, the interview manages to avoid that trapping and yet still finish neatly with, "Throw away [the typical Western expectations wrt people and process]." And I couldn't agree more.



If the Western development culture doesn't let go of the Hollywood-esque myth that [cue Don LaFontaine] "In a world of corporate culture that doesn't understand, one reluctant hero stands alone and against all odds to deliver us from evil", we're in big trouble.



Thank you!

phil carlisle
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Hmm, we did a fully destructable environment about 8 years back.



The reason "process" in the west is looked on as bad, is generally because it is imposed on the team rather than endorsed by them. I don't think anyone would disagree that being organised is good, but being TOLD how to organize can be harmful if the method of organisation is just some rigidly imposed structure.



It really just boils down to ego at the end of the day. Too many big ego's and teams tend to do poorly. Too few and teams tend to lack ambition. The right mix and the team can find its feet and learn a way to work. Having someone who is good at exciting the team about process is always useful.



I don't buy into the idea that western devs are all into that John Wayne thing. I think thats a very american way of thinking. That wasn't my experience, but of course I did see it happening. Nothing to do with culture so much as individual personality and insecurity.

Nathan Lee
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Good old American. Still selling himself as well as ever! If only half of what he says weren't outright lies (starting with the "absence of crunch time). He almost had me thinking he was running a charitable NGO when he mentioned he cuts his own salary, too, almost had a tear roll down my cheek! :) American, you talk about big devs abusing peoples' passion for the industry... how does you paying a british 1/4 of what he'd earn at home just because you are "giving him a unique opportunity to work in China as a game developer" not constitute the same kind of abuse? What's in it for them? A "developer's paradise"? Give me a break. Most of your staff doesn't even come from the industry. Unless of course you do pay them more, which is what I believe happens, if my sources are right. Either way, stop lying.



If you're doing so good and have so many people knocking at your door, why are your people constantly, desperately calling everyone in the Shanghai scene?



Stop boasting, McGee, and make something people actually care about (without your name at the front, you egomaniac, you're not Disney), then we'll talk.



And don't blame the failure of Grimm on GameTap, come on. The game had no polish whatsoever (and you still didn't manage to get a steady framerate on such simple geometry using Unreal!). No wonder you were hitting your milestones!



Was this a paid piece, or what?

Glenn Storm
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@phil: I would like to give you the opportunity to clear up two apparent contradictions I saw in your comment. If it "really just boils down to ego at the end of the day", does that not illustrate exactly the kind of dangers brought up by a John Wayne development mindset spoken about in this interview? And "some rigidly imposed structure" appears to me to be a pretty basic definition of organization, is it not? Perhaps there was an aspect of organization that you can further elaborate as a threat to development?



@Nathan: I am completely ignorant of the politics being alluded to in this comment, so I apologize up front. But, aside from quality of product, commercial success and critical acclaim, the subject that emerges from this interview framed around McGee's games made in China appears to be actually one of development practices and closer to development philosophy. In light of this, your comments are pretty far off topic, unless your aim was simply to discredit the subject of the article at its source. And taking a swipe at Gamasutra and staff in the process comes off as a bit tactless. /my $0.02

Yannick Boucher
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Hopefully he's just jabbing at McGee! Personally I don't have any doubt in Christian's writing. Now, that being said, in regards to philosophies and practices of development in China, I wish there'd be more about that on this site, as there's a whole bunch of people out there with perhaps lower profiles but whom I consider much more authoritative on the subject.

Reid Kimball
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Don't forget about Chronicles of Riddick. A fantastic game that Vin Diesel was involved quite a bit with I think.

phil carlisle
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Glenn: My point was that I don't think every game developer in the west is following the american (not McGee) style. Certainly my own experience was far more of a collective effort. I don't think ego has anything to do with organizational structure. But I think ego has a large effect on the perception of process. So an externally imposed process led by an egotist is my idea of hell, but a internally led culture of process definition and iteration led by someone who hasn't got an ego seems to me to be the ideal.

Glenn Storm
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phil: I agree. That clarifies your point for me. Thank you. Well said.

Jonathan Arsenault
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@Phil Carlisle

I can only picture working with McGee or Molyneux as the sixth layer of hell then...



@Nathan Lee

Mmm and there i was thinking i should brush up my communication skills specially toward being more tactful, weirdly i couldn't agree more about most of your point tho.

Brian Yu
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I have read quite a few articles with McGee before and every time he would throw out his wisdom left and right, some make sense but very obvious, some doenst and some is like wtf. May be I am old fashion but I think someone should walk the talk and have credit to back up his claims. How many years since he has been associated with a decent game? 10 yrs ago? He is at the same level as John Romero. Just keep talking the talk to sell himself and got nothing to proof...


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