There has also been a growing chorus of
complaints in recent years that the quality of EA’s games is
slipping and that they don’t innovate any more. I don’t buy
enough of EA’s games to have an opinion about it, but if true it’s
a worrying trend. EA has some sure-fire properties: Harry Potter,
The Lord of the Rings, and the NFL. A lineup like
that is, in principle, a license to print money. But the company
can’t afford to get sloppy; with what it takes to make a triple-A
title these days, a major flop could really hurt. If I were
Riccitiello, I’d worry less about efficiency and more about
quality. Inefficiency hurts right now, but a reputation for poor
quality will hurt for years.
As for why they don’t innovate any
more, the reason for that is pretty obvious: they’re too big, and
size discourages risk-taking. The Sims was innovative, but it
was made over the objections of the top brass – it was Will
Wright’s genius and determination, not the company’s
farsightedness, that got that product out the door.
Spore is tremendously
innovative, but to be honest I can’t imagine that it will do as
well as The Sims. The Sims offers a chance for social play
with characters that people can imagine stories around. I don’t see
that happening with goofy little creatures, no matter how brilliant
their on-the-fly animation algorithms are… although I would be
delighted to be proven wrong. Also, part of the success of The
Sims came from the add-on packs. But in Spore, supposedly
the players will generate all the content. So how are you going to
sell them add-ons?
The bottom line is that EA has become
exactly what it set out to be: a big media company. It’s nowhere
near as big as the really big media companies – Disney, Viacom, and
so on – but it is by far the largest independent game publisher,
and looks set to keep getting bigger. It’s not a startup any more;
with over 7,000 employees worldwide, it’s not even a mid-sized
company. There’s a big burn rate for salaries and, since the
lawsuits, overtime as well. The latest generation of consoles costs
more to develop for than ever, while the growth in sales of used
games is putting a lot of pressure on the price of new ones. That’s
squeezing profit margins for everybody.
EA faces some significant challenges in
the years ahead. In some ways it was easier to be a smaller company
than a big one. Big companies have too much inertia to change
quickly; too much invested in people and properties and physical
plant. What this means for investors is that EA’s stock is moving
out of the aggressive growth category that it has enjoyed for most of
its life, and into the category of slower-growing equities that tend
to be owned by mutual funds, not by individual investors.
No, it’s not time to dump EA stock.
The company’s not in trouble by any means. But it is time to
diversify my portfolio a little.