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Postmortem: Zachtronics Industries' SpaceChem

June 13, 2012 Article Start Previous Page 4 of 4
 

4. We Made a Game That Was Too Hard to "Get"

There aren't many games like SpaceChem, which makes it spectacularly hard to explain, especially to people who are only familiar with more "mainstream" titles. To make matters worse, the surface appearance of the game -- fake chemistry, often mistaken for real chemistry -- completely belies the game's addictive Portal-like problem solving. To complicate things further, our presentation of fake chemistry lacks the appeal (i.e. sexy scientists) to draw curious viewers in! The end result is a game that is nearly impossible to discover, try, and buy.

Fortunately for us, SpaceChem is extremely addictive! And, as is the case with most addictive substances, it is the responsibility of your questionable friends to get you hooked. Partially because of our planned "community features" and partially because it's just what great fans do, SpaceChem's early adopters took the time to tell their friends that they had to try it.

Although I doubt anyone was able to explain SpaceChem and make it sound like fun ("You went to university for computer science, right? Well, I have the game for you!"), making a game that our fans demanded their friends try got us pretty far.

5. We Never Got the Tutorial Right

Historically, my love for making complicated games has outpaced my ability to explain them properly. SpaceChem is no exception to this trend.

When we launched, the tutorial for SpaceChem consisted of 12 puzzles that covered the basics -- inputs, outputs, bonding, unbonding, reactors, and pipelines. Two of the 12 puzzles were "walkthroughs", which included explicit instructions for building a solution and explained, step by step, what each piece was responsible for. Additionally, there are also 13 "info screens" spread throughout the entire game explaining new, high-level concepts (such as atoms + bonds = molecules, and what to do on defense missions) as they are encountered.

The responses of players who played through the tutorials ranged from immediate understanding to complete incomprehension (something that I think is actually quite uncommon for modern games, given the combination of better design practices and better "game literacy" among players). Some of the reasons I suspect for this are:

We failed to clearly show the objective of a puzzle. The primary goal of a SpaceChem puzzle is to take "inputs" and convert them into the specified required "outputs". For anyone in the software industry this is an obvious endeavor, but for the general population it's not a given, especially in the context of fake chemistry.

Although the first puzzle (a "walkthrough") clearly demonstrated inputs and outputs, most players follow the instructions without recognizing the purpose of what they're doing. We partially resolved this by including a video tutorial that focuses on the high-level goal of SpaceChem -- transforming inputs to outputs -- giving the player some context when they reach the first walkthrough.

We failed to make the game start simply enough. To build a level in SpaceChem, it's necessary to build an entire "loop" with the minimum following components: input, grab, arrows, drop, and output. Considering most players barely understood their goal, forcing a minimum of five different tasks on them from the beginning is overwhelming. This problem could have been fixed by changing the design space to have a smaller "minimum possible solution", although it wasn't much of an option post-release.

We exposed too many details too quickly. SpaceChem is filled with lots of details and rules, such as what can be moved, what can be predicted, and what is required to solve a puzzle. Although the interaction of these rules makes SpaceChem open-ended and emergent, it also makes it confusing, especially when players misinterpret what they see.

A common example of this concerns "waldos", SpaceChem's programmable manipulators. The default configuration for a reactor consists of a red waldo at the top and a blue waldo at the bottom; because this is the default setup, many players assume that the red waldo can only be used on the top and the blue waldo can only be used on the bottom. We mitigated this and similar cases by tweaking the tutorial puzzles to include counter-examples, although the problem is by no means fixed.

We used too much text to explain things. There were many situations where we were forced to use text to explain rules and nuances of the game. In retrospect, this is a clear sign that we needed to change the game, not explain it more forcefully.


You lost me when you started talking about molecules.

Conclusion

All things considered, the development and release of SpaceChem went much better than anyone on the team anticipated. I had originally hoped to cover our costs and make a little money, but ended up leaving my job and starting a game studio to work on new titles. New titles, I might add, that are hopefully more accessible than SpaceChem!

Data Box

  • Developer: Zachtronics Industries
  • Publisher: Zachtronics Industries
  • Release Date: January 1, 2011
  • Platforms: PC (Windows/Mac/Linux), iPad, OnLive
  • Number of Developers: 7
  • Length of Development: 1 year
  • Budget: $4,000 and lots of free time
  • Lines of Code: 17k (game) + 5k (utility)
  • Development Tools: Visual Studio (C#), Subversion, MonoTouch
  • Fake Elements Invented: 4

Article Start Previous Page 4 of 4

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Comments


Daniel Campbell
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I honestly thing Zach is under utilized. His genius has brought about some of the most unique and interesting games in recent memory. Notch wouldn't have his fortune without Zach, just saying.

E McNeill
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SpaceChem is, oddly, a game that I feel *guilty* for not playing, yet I still haven't started. I bought it eagerly based on recommendations, I installed it, and I even booted it up once... but I never got past the YouTube tutorial.

I suppose the reason I never went further was just because I saw a wall of difficulty ahead of me (especially after all I had heard from fans), and there was nothing appealing in the core "toy" of the game to pull me in. In most other puzzle games, there's immediately an intriguing story, or pretty art, or a satisfying low-level mechanic to entertain me while I slowly absorb the deeper mechanical challenge. In SpaceChem, the deep mechanical challenge was laid bare, and at that moment I just wasn't in the mood to strain myself to understand it. I don't like what that says about me (hence the guilt), but I guess that's a lesson I ought to apply to my own games.

I still plan to go back to it (eventually), and I'm eager to see what else Zach will come up with.

Bart Stewart
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The "histogram" aspect of SpaceChem deserves much more attention from game designers, as it is responsible for most of both the fun and the frustration of this great game.

Most games do binary challenge reporting: you either succeed at beating the challenge and move on, or you fail and either accept defeat or reload and try again. The fun of this form of challenge measurement is passing a gate by identifying and accomplishing the (usually) one valid solution. Once success is confirmed, you're done with that piece of game content.

SpaceChem's challenge design is radically different. It permits not only multiple valid solutions but offers multiple (antagonistic) scoring systems -- if you think you used too many symbols or cycles (especially compared to the average), you can play that challenge again to try to improve your score. So the fun in SpaceChem comes from optimization within a space of many valid solutions. (Note that while it's not scored so overtly, "multiple solutions" is also a key pattern in the games by Looking Glass and its successors: System Shock, Thief, Deus Ex, BioShock, and the upcoming Dishonored.)

This difference -- between gating and optimization as modes of play -- is crucial for appreciating gamer reaction to SpaceChem.

Gating is simple to understand and rewards persistence. You know exactly what's expected, and you just need to keep at it. For a lot of people, that's fun; it's relaxing to be able to make progress without a bunch of Heavy Thinking.

Optimization is more complex and rewards perceptiveness. Just banging away using the same technique is unlikely to yield a significantly better solution -- persistence alone won't work. To really succeed at optimization, you have to think about the problem, understand it, and generate entirely novel (for you) approaches, often in a burst of creative inspiration. (Programmers will recognize this description as applicable to code optimization, but it's broadly understood as a distinctive problem-solving mode.)

Neither of these forms of play is inherently "good" or "bad." They're just different kinds of fun. But there can be a mismatch between these two forms of fun and the kind of fun that an individual gamer will usually prefer... and that, I suspect, is the source of both the success and difficulty of SpaceChem.

Some people naturally enjoy optimization within a complex space of multiple valid solutions. This rewards their perception and creative thinking, and makes them the natural audience for a game like SpaceChem. They'd have been the ones telling their friends, "You HAVE to play this game!" because there are so very, very few games that are so sharply designed to reward creative optimization-play.

But other people -- almost certainly the vast majority of gamers today -- prefer simple, gated challenges where there's no uncertainty about what to do or how to do it. From their perspective, the world already throws enough complexity at them; "fun" is a simple challenge with a single clear goal condition that can always be beaten if you just keep at it and refuse to give up.

For these folks, SpaceChem is not fun on its face ("ugh, I hate chemistry"), or incomprehensible in the number and variety of action options, or too hard because it rewards/requires thinking rather than doing, or just plain frustrating because there's no single definite "win" state.

So designers are, I think, well-advised to read Zach's excellent post-mortem carefully, especially the histogram part. That's a brilliant design solution for the rare game that creative/perceptive Explorers can love. But "optimizing among multiple valid solutions" is never going to appeal to other kinds of gamers, and in particular is very unlikely to be popular with the masses who enjoy games as simple diversions.

Adam Bishop
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I've got this game from one of the old indie bundles but never actually played it, but this post has made me want to go back and install it, so thanks Bart!

Bart Stewart
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Consider it my long-winded way of saying, "You HAVE to play this game!" ;)

Mond Semmel
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"This difference -- between gating and optimization as modes of play -- is crucial for appreciating gamer reaction to SpaceChem."
I love SpaceChem, and I agree.

But what you mentioned in your quote is not just a difference in design philosophy between different games, but also a "schizophrenic" aspect of SpaceChem itself: As Zach describes in his postmortem, the difficulty curve is too steep. You are always free to go back to tinker with solutions of previously completed levels (the optimization mode of play), but you are always gated from progression until you complete a (hard!) puzzle for the first time (the gating mode of play).

And that hurts the game somewhat. For one thing, solving a puzzle for the first time is orders of magnitude harder than optimizing an existing solution. For another, difficulty spikes often mean that you are prevented from going further in the game, which could allow you to gradually learn and improve. That's very obvious from the completion graph Zach posted. (The defense levels, and the last few levels, are especially egregious culprits of this.)
Often, once I had overcome a "gate", i.e. managed to beat one new level in the campaign, I managed to beat a few more comparatively easily. That also gave me the motivation and new insight to optimize earlier puzzles, which was not only very enjoyable, but also made me learn even more about the game's mechanics.

I completed the game, but I looked at others' solutions to two or three puzzles in the whole game - if you look at the completion graph, I think I looked at the two puzzles shortly before the end (in the categories Flidais and Unknown System) which both only had 50% completion rates among those who managed to reach them. I didn't feel great for looking at a solution, but I still wanted to mark the game off as "completed". (Luckily, due to a strange issue, my exact copy of a working solution of the last level didn't end up working for unfathomable reasons. So I still had some tinkering left to do in the final level, meaning I solved at least part of it on my own.)

SpaceChem is an amazing game, but the difficulty curve/gated content _is_ a very serious issue that hurt the game a lot - especially due to how amazing and enjoyable the optimization aspect of the game is.

JB Vorderkunz
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I MUST NOW BUY THIS GAME! Awesome stuff!

Will Buck
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I was one of those 'questionable' friends that recommended to the engineers I know to try this game. Tons of fun.

I am also one of those people that was 'lost' on the game due to the difficulty curve. That isn't to say I don't still recommend it: I think you get out what you put into this game (hehe), and I put in enough to have enjoyed it a lot and recommend it to others. That said, I never fully groked the predictability of space and time required for some solutions.

As a particular piece of feedback for the devs: The factory-level layout I struggled with, and that piece I feel could've used more training / tutorial pieces. This postmortem is dead-on in strengths and weaknesses, great work Zachtronics team! Inspirational to hear this was a spare-time project for those involved too :)

Keith Nemitz
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Thanks Zach! I really appreciate hearing about the solutions you used to solve various problems. I'm currently facing similar problems with my next game, 7 Grand Steps. It's not a puzzle game, but like SpaceChem, it's so different, videos don't show anything player's recognize as fun.

7GS is about family generations, so the goal is basically to survive. That's a tough goal to tell players who want to strive for something specific. The use of video here, as you tried, may be a good thing. We can use it to explain how earning legends help families to survive.

7GS's core gameplay is simpler than SpaceChem, but I've spent more than one year reworking the tutorial, because a player has to learn TWO rules at the start, to 'get' the fun of the core mechanic. There are a few edge-case rules that can be learned later, but those still complicate the player's model of the core mechanic. After reading your experiences, I think I should rework the tutorial again to offer side-paths that let players explore edge cases.

Thanks, you're a mountain-man blazing a trail for us later pioneers!

Adam Gashlin
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I've enjoyed SpaceChem, bought it day 1 and several times since. As fun as it was to play, it is at least as interesting to me from a design perspective, so thank you for the insightful postmortem.

"We used too much text to explain things."

Yes, definitely. SpaceChem is a model for the flavor of gameplay I want to create, but the text-heavy tutorial screens immediately jumped out at me as a bad idea, even after reading a whole screen of story text! An already running machine with tooltips calling out the new mechanics in use might work?

The walkthroughs themselves might have been better taken in stages, showing what happens differently as each symbol is added. A first level (or sub-level goal) that requires doing nothing but starting the simulation, then one that requires moving the start location, then a turn, perhaps. The jump from that to actually solving problems is pretty big, though. I know how frustrating it can be to keep breaking down concepts, but without being tedious. How much can you expect the player to figure out himself? Those of us who are programmers have a hard time appreciating just how much we assume about the structure of problems and machines.

I want to give the player more mechanisms to manage complexity, rather than require ever more things to be kept in mind, however this doesn't address how to introduce those mechanisms. The "track" that is displayed is very helpful, perhaps more automatic support of that kind is indicated.

One thing that bugged me was boss battles, they seemed to be a complete shift of tone. I haven't finished the main story, as I got to the final boss battle and couldn't bring myself to tackle it, I found the battles so irritating that they weren't enjoyable in their own right. I was surprised to see no mention of these in the postmortem, as I understand they were sufficiently troublesome that they were taken out of the mobile versions. I guess that was more of an interface issue.

Phillip Abram
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I like SpaceChem. I was lucky to meet some of the developers at GDC, nice guys. Can't wait to play their next game.

Patrick Tullmann
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I loved SpaceChem, and occasionally go back to solve some of the ResearchNet problems (though unlike riding a bicycle, I feel like I've lost something if I'm away for too long).

Anyway, despite the Chemistry veneer, I thought this game was a fantastic gamification of programming concepts. Specifically of multi-threaded coding and synchronization. The ability to build lock-free (well, 'sync free') solutions to many of the puzzles was a personal goal of mine.

I too found the tutorial under illuminating, but in its defense, there is a lot more reward for figuring SpaceChem out, since you're clearly not being hand-held through the solutions. For example, the concept of a "waldo" made no sense to me. But, once I'd gotten through enough of the puzzles and had enough "ah-ha" moments, I could go back and re-do some of the earlier solutions. I found it particularly gratifying to look back on my original solution to an early puzzle and realize how much I'd learned since then. Where originally it had been opaque and difficult and more of a trial-and-error solution, now I could see how "easy" the puzzle was.

Muir Freeland
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This article convinced me to buy SpaceChem. It sounds awesome.

q groozl
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I'm one of those who bounced right off it. I think the postmortem is pretty accurate in what was difficult about the explanation.

However I challenge the notion that the game makes sense to developer types. I've been a professional programmer for going on 1.5 decades now, and I never liked games that are programming analogues. Designing algorithms with extremely tight limits on variable names and problem decomposition just feels like a puzzle on how to write a program in the worst possible way.

Maybe EE types wouldn't run into this since dealing with real constraints is part of their normal world. But I always think "where's my vi session and debug log? Why can't I create my own functions?"

Adam Gashlin
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Yeah, kind of like implementing machines in Minecraft, Little Big Planet, or Conway's "Life", it's a matter of being amazed that you can manage to do anything. The things you ultimately end up doing aren't terribly interesting (though the boss battles may be an attempt to work around that). That said, it's a fantastic puzzle of that type, for those of us too lazy to find our own challenges in existing sandboxes.

Back when I started playing SpaceChem I wrote a bit about this, in the context of games for learning programming: http://blog.gashlin.net/?p=415


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