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How Camouflaj saved République's Kickstarter
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How Camouflaj saved République's Kickstarter

August 20, 2012 Article Start Previous Page 5 of 5
 

5. Friends Who Kept Hope Alive

Our Kickstarter would have not been successful if not for the heroic efforts of Billy Berghammer and Selina Rodriguez, two friends who saw a friend in need (me) and fully invested themselves in turning our Kickstarter campaign around.

With dozens of daily Kickstarter emails and a constant stream of press interview requests pouring in, I was so overwhelmed with the immediate needs of the campaign that I didn't have time to take a step back and plot out a proper strategy for the remaining three weeks of our campaign.

That's when both Billy and Selina came to the rescue, and worked with me on mapping out a calendar filled with daily content updates including team interviews, behind-the-scenes clips, new announcements, and fresh prototype gameplay footage.

Their content was very deliberate -- it was created to energize the current supporter base and appeal to the countless fence sitters who were looking for answers to specific doubts they had about the project. Both Billy and Selina mingled with the community to gather more feedback, so we could make more informed decisions about what content to produce in the precious remaining days we had on our campaign.

I remember that Selina, Billy, and I were disappointed by the initial lukewarm response to our PC and Mac version announcement, but instead of throwing in the towel, Billy devised the clever #KeepHopeAlive social media campaign that encouraged backers to utilize their Facebook and Twitter feeds to get the word out. Billy equipped them with cool avatar images and desktop wallpapers to fuel the viral campaign, energizing the community as we finally gave them an avenue to directly help us out in our crazy campaign.

One unintended victory to the #KeepHopeAlive campaign was how it began to shift the community's opinion on us and our Kickstarter. We started to see more and more comments like Alexey N's: "I don't even own an iOS device, but I'm going to back these guys. You have to admire their hard work in trying to see this game get made."

Even our resident artist, Jeremy Romanowski, got in on the action, posting a heartfelt message on Reddit to appeal to the community for their support, which garnered over a thousand up-votes.

Then, it was the announcement that veteran voice talent David Hayter and Jennifer Hale would be lending their voices to République that finally supercharged the campaign, leading to $60,000 in pledges in one day. The campaign was turning around, and people could feel it, and thankfully we #KeepHopeAlive to keep the community engaged and the momentum going all the way to the end.

Final Thoughts

The day before our Kickstarter ended, we were at $355,000 in pledges -- still far off from the $500,000 finish line. There was a lot of anxiety, but we continued to stay positive, reflecting on the strong pledges we received the previous day ($50,000).

Instead of focusing the team on Kickstarter success or failure, we decided to host a Livestream party for the final three hours of the campaign and just have fun regardless if we hit our funding goal. Too distracted to work on the game, the team started prepping food and activities for a big online thank you party for the community. At the time, over 7,000 people had pledged a total of $355,000 towards our game. We wanted to thank them, even if we failed and didn't receive the money.

What transpired what something I was dreading the entire month: dozens of articles with headlines like "République May Miss Kickstarter Goal." While I was anxious about that negative press, it was calling renewed attention to our campaign, which we smartly prepared for: we uploaded an entirely new debut pitch video that reviewed all of the news from the past 30 days (PC & Mac announce, David Hayter & Jennifer Hale), showed new gameplay footage, and addressed all the feedback we got from the community. We slapped a "New Video!" sticker on the top of our page, welcomed all the new and returning visitors, and crossed our fingers that this time they would pledge.

The subsequent 24 hours were a blur. Pledges rolled in like never before, sometimes to the tune of $1,000 per minute. We were on track to hit our funding goal during the next afternoon's Livestream party. Life was good.

I managed to get three hours of sleep before our final day, keeping busy on Twitter, Facebook, and responding to last minute questions that came into our Kickstarter page. Then, at 7:57am on May 11, République finally surpassed its funding goal. I starred at the computer monitor, frozen for a moment, reflecting on all the hard work and stress that the past months had brought, all the help we received from friends, old and new. I then posted this to Twitter: "We did it! We reached our goal! Thank you everyone! This has been surreal. (Trying not to cry like a big baby right now.)" I lied -- I was already crying.

The final three-hour Livestream was the best idea we ever had. We don't know if the 4,500 views sparked increased pledges, and we didn't care -- it was all about connecting and celebrating with the thousands of dedicated backers and enjoying the victory together. By the time the clock struck zero, we were at $555,512 and hugging each other.

Three months later, it's fun to look back at the crazy 30 days we spent promoting our Kickstarter, and is equally rewarding now being an alumni and offering guidance to future Kickstarter hopefuls. But we feel like this is still only the beginning -- we've got a year to deliver on our promises, not only because we want to make a great game, but also because we feel like we owe it to the 11,611 friends who backed République.

Special Thanks: Cindy Au, William "Chip" Beaman, Billy Berghammer, Robert Bowling, Craig Cerhit, Jennifer Hale, David Hayter, Victor Lucas, Ophir Lupu, David Papazian, Penny Arcade, Rena Strober, Greg Rice, Selina Rodriguez, Stoic, 8-4 Ltd.


Article Start Previous Page 5 of 5

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Comments


mike madden
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Thank you for sharing. Always fun to read the trials and tribulations that developers go through in chasing their dream. Happy to see you are getting that chance.

Felipe Budinich
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I'm currently in the midst of our own Kickstarter campaign and I also got the "Look at that game, look at how expensive their video looks... They don't need our money." comment, it was completely dazzling (and it's not as polished as yours!).

We are doing pretty much Ok, and most probably we will reach our humble 10k goal, but I think that you are completely right about feeling like the feedback is confusing.

Curtiss Murphy
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Fantastic article! Thank you for sharing and congratulations.

Kickstarter fatigue will increase. It's a 'me too' phenom already. Unique, then novel, then interesting. How long until it's passe? Reminds me of Ray Kurzweil's predictions - innovations will sweep through our lives with ever increasing speed.

Kyle Redd
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"I often thought about the rich guys on Kickstarter intentionally making rough-looking webcam videos to appeal to peoples' charitable instincts and subsequently pull in six or seven figures in pledges."

That's a pretty incendiary statement to make. Which campaigns have actually been guilty of this?

Johnathon Swift
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Very nice, and for a sample of one I can confirm that I'm the only person I know personally (at least that I talk to on a regular basis) that has backed a Kickstarted project, and I've backed about eight or nine at this point.

That being said, I have heard discussion between some people that are weary of "gambling" on some of the less known projects. For example the Planetary Annihilation kickstarter seems to have gotten some praise for being a very experienced team behind it.

Joseph Cook
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It really is eye-opening when you start questioning gamers about how much they think it costs to make a game. Unfortunately, the emotions of seeing a relatively large number take over compared to the simple logic and mathematics behind what it takes to pay people and run a business.

Take the Defense Grid 2 Kickstarter, for example. They asked for $1 million to fund a full sequel to the game, and I saw a lot of "How the heck can it cost $1 million to create a tower defense game??" Only after you run the numbers and think about it for a bit, you realize that $1 million can probably fund a company of 10 people working for average wages for a year. For a very highly polished game like the original Defense Grid, someone could easily understand how it could take 10 people working for a year to create that.

I wonder if it would be of help to some Kickstarter projects to be more transparent into where the money will go? If potential donors knew "This other game had X people working on it for Y months, and after costs of office space, legal expenses, and benefits, it costs us $Z to create", maybe it would make it easier to understand where they're coming from asking for a specific amount?

Billy Bissette
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A counter to this is that companies shouldn't be looking to get all their funding through Kickstarter. Even people who consider themselves "micro-investors" can choke on that idea, that the developers are asking the consumers to shoulder most or all the costs in advance, while the developers will end up with a complete product that they can continue to sell in order to continue to make themselves money. (Considering yourself a micro-investor seems silly to me anyway. You aren't a micro-investor, you are just a fan who is pre-ordering a game and possibly getting some pre-order bonuses. Unlike most pre-orders, you just won't get your money back if the game goes belly-up after the first month or so.)

The more popular argument is of course that other Kickstarters ask for less. And, to be fair, if you launch a Kickstarter then you are competing against other Kickstarters. Maybe you really need $1,000,000, but if the other guys are asking for $200,000 or $50,000, it starts to look like you are greedy. Or out of touch. Or a company with ideals beyond your station. Or a company that should be looking at more traditional funding routes. You certainly aren't seen as a fan who wants to get a game out, but rather more likely as a business who, after seeing other success stories, is trying to jump onto the Kickstarter money train before it leaves the station.

(For Defense Grid 2 specifically, not only was it competing against other Kickstarters, it was competing against other Tower Defense games. That genre which the market has been flooded with for years, and for a while appeared to be one of the backbone of free Flash games. It was a sequel to a somewhat recently released game that didn't need Kickstarter. People only quirked their eyebrows harder when they were told that Defense Grid 2 was going with a high budget Kickstarter because the first Defense Grid didn't make money. And it certainly didn't help the court of public opinion when they saw the tiering system, and how the "goal" was only an expansion pack while the full sequel was a stretch goal.)

Jeremy Alessi
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Interesting stuff, thanks for sharing Ryan!

Matt Walker
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Excellent article and of course I'm thrilled that these hard working people made their goal - but does Gamasutra not believe in editing their feature articles at all? There are at least two totally obvious spelling errors that really stand out in this article. (And if I caught them they must be obvious - I'm not exactly an English major.)

Boon Cotter
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Is it possible that the game's fiction worked against it? I was one of those visitors who watched the video, was incredibly impressed, and then moved on without pledging. It's a stunning piece of work, and it looks like it could have come from an established studio with a mountain of cash behind it. But that's not what disinterested me, in fact the polish was what made me focus. Truly gorgeous work.

What turned me away was the fictional space and the aesthetic, which said: Mainstream.

There's a fantastic mechanic in there, wrapped up in a presentation space that feels very safe. This isn't a criticism. There's no problem with the space, and I love the blend of sci-fi espionage you have going on. But I've seen it, and done it, and don't really want to re-do it. It feels like big studio domain, and what has traditionally attracted me most to Kickstarter campaigns is the sense of something which is mechanically AND visually and emotionally risky (experimental, unique). You hit one target for me, but missed the other two.

Not that I want to imply that my feelings are indicative of some broad public opinion. In fact, I could very well be the only potential backer who felt this way. But I just wanted to offer you another point of view that you may not have considered, if it helps at all.

I do wish you the best of luck, and I'll almost certainly purchase the game because it looks phenomenal (I've seen so called triple-A games with less polish) and the main mechanic is brilliant.

Aaron Fowler
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Thanks for the insight. It certainly tipped my initial idea of the recipe and plan for a successful KickStarter campaign. (Not that there is a guaranteed success plan, but still)

Who would have thought that being too polished would be seen as a negative? Because certainly the opposite is true as well.

I guess you just need to communicate your idea clearly, demonstrate or prove that what you are promising can be done, and relate to the community in a more personal way.

Thanks again for sharing!

Tora Teig
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I really enjoyed reading this, and it is so inspiring to see you guys having success with this project! Best of luck to you and thank you for sharing some of the journey with us :)

Eugene Zhukov
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Very very interesting article! Thank you Ryan! It was very helpful and instructive to read this article, having own Kickstarter experience. Unfortunately our project (SKYJACKER) failed to reach its goal there on Kickstarter, but it's really helpful to read such postmortem and to compare other's experience with your own. I even made brief extraction of the most important thoughts and ideas to make troubleshooting for the future. Thank you Ryan!

Matt Hackett
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After reading this, I'm actually less convinced than before that our little indie company could get a project crowd-funded. It sounds like the project's success depends heavily on press coverage, and that's our single biggest weak point right now. Nobody wants to write about our released games, and it seems to me that it would be even harder to get them to write about an unreleased game.

Interesting read, thank you for sharing and congrats!

Ryan Payton
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Thanks for all the nice comments, everyone. Glad people are finding the article helpful.

Eugene Zhukov
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Ryan, we both with my partner have some point of discussion since May concerning your project. Could you reveal: all your updates were prepared in advance, or it was a result of spontaneous actions. For instance, did you planned to launch #KEEP HOPE ALIVE in advance, exactly in a day you did this, or it was some not planned spontaneous action in purpose to save the project?
Thank you in advance for your answer.

Kenan Alpay
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Kickstarter is scary, but it managed to make the impossible, possible!
I'm really excited at the idea of "core" games on iOS, and I was crossing my fingers from day one. I'm super excited that you guys made it, and I can't wait to see the fruits of your labor. Wishing you guys a smooth development, I can't wait to see what you come up with!

Remi Lavoie
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Very interesting read, thanks for sharing your experience.

I can understand why people would be put off by the "polished" look of the game. Personally, when I look at Kickstarter projects for games, I do not look for high profile names. Rather the opposite, I look for a small team with a cool idea, and not enough money, and for whom finding a publisher would be pretty hard to near impossible.
As for your game, you could have pitched it to any publisher, or any other kind of financial backing system and be rewarded with a pile of money, based on the sheer professionalism, and polish of your product, (not to mention the game projects that members of your team have worked on). This to me, (and this is my opinion here, but may also be shared by others) was what made me look at your kickstarter page, and your video, be interested, and yet not contribute to the campaign. I saw the product, and instantly I thought: "well this game will eventually see the light of day whether I contribute or not, there's no way that they wont be able to get financing in one way or another". Now, that might not be the best reaction, but I am sure that I am not the only one who thought and did so.

Anyway, that's it, I just wanted to shed some light as to what might be going through the minds of some of the visitors to your kickstarter page (or others like it), and hopefully help your team and others who will surely follow gain a bit of insight.
That being said, I wish you guys the best of luck on your project, and like most people, will be looking forward to seeing, and playing, the final product.

Cheers

Ryan Payton
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Eugene: Absolutely no planning was done, including #KeepHopeAlive. That was one of our big mistakes -- we thought we were going to be a lot stronger out of the gate.

Eugene Zhukov
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I see ... I told him the same Actually the same was my mistake as well. But in result we generated a lot of cool stuff during our campaign, spontaneously reacting on backers' desires. But some of our our backers are preparing to their own kickstarter now, and they already prepared all updates they will need to post during the campaign.
Thank you for your reply, Ryan, and thank you again for mentioning us there in your update that time - I remember this too ;))
Good luck with your game!

Kevin Oke
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Ryan - Did you expect at all that sort of backlash from the hardcore gaming crowd? Really surprising to me, as there are a lot of advantages to developing for iOS that is very conductive to innovative games, especially for start ups that don't have a vault of finances to reach into: No lotcheck, dev kit, dealing with video cards and driver compatibility etc.

I come from a core gaming background and still love them, but I can't see these "war on gaming" and "tablet supremacy = core games' death" theories as anything but irrational.

Anyways, I missed out on the Kickstarter (d'oh) but if you're still taking monies I'd love to chip in.

Billy Bissette
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I think the "war on gaming" against iOS is similar to the arguments long levied against consoles.

In the case of consoles, designing for consoles has certainly affected PC games. Where a couple of decades ago, PC games were the "best" and consoles had to get scaled down ports, now PC games are getting ports of console games, often with little to no improvements (and sometimes with added issues.) Publishers went to consoles because that is where they thought the money was (whether it actually was or not.)

That is why people get up in arms when a new PC game has a "Push Start Button" at the title screen. Or displays tutorial stuff with gamepad buttons, assuming you will be using a gamepad just because you've got one plugged in. When you go to the video options and see you've got only three or four basic things. When the PC version gets saddled with Games For Windows Live, because the publisher won't spend the money to create a new working network option. When Ubisoft does anything.

People expect similar to happen as iOS becomes more popular. The difference here is that PC versions of iOS games tend to be priced around 5-10x as much as their iOS counter-parts, even when they are nearly identical. So not only do you get a game made for a different environment (iOS games tend to be made for playing in shorter bursts, and for a different control scheme, for examples) and a weaker system, you get to pay much much more for it.

Steven Christian
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"I think we were right to assume that it's all about having a great video, although I'm a little confused as to why only 20 percent of our visitors watched our entire pitch video."

Personally, I will start watching a video and if it's good I'll click the link to go to the parent site (youtube or vimeo) to continue watching it in HD and read people's comments.

I have no idea if I'm the majority, but this could attribute some of those stats.

Billy Bissette
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I often won't watch a pitch video through fully. If it turns me off, I turn it off. If it sells me, then I might turn it off anyway, as I don't really need to see more. If I'm curious about the title, but not in the market, I'll watch to see what the hype is about and then quit.

Mark Jordan
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It seems like a KS needs the developer to build up huge hype first, then make the KS live, so there is a surge that triggers their metrics. They mention that 30 days is good, but I would say 40+ is a minimum for most games. We thought KS would be a source for sharing our open alpha, but it is tough to even find ours on the site. As a KSvet, I'd appreciate any specific feedback you can give me: www.armadaonline.com

Carlos Rocha
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Excellent article, reading it and preparing for a possible kickstarter of our own :)


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