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We've
all seen the retirement party scene in movies and commercials: Hal is
retiring after 25 years at the company. Toasts are given and cake eaten
before a tearful Hal packs up the last of his desk and walks out the
door.
Does
anyone in the game industry ever get a retirement party? If you make it
with one company for more than a year you may feel as though you
deserve one. Is the only way to advance to continue to jump from
developer to developer? Or is an upwardly progressing career path
within one company an actual possibility in games?
In
short, the answer depends on you and the company. The following
addresses what a company can do, and what you can do within that
company, to advance your career so you can have your retirement party
cake and eat it, too.
Company-side: A Radical Case Study
While Radical Entertainment (Hulk, The Simpsons: Road Rage, Scarface)
prided themselves in being a non-hierarchical company, they were
surprised to hear their employees tell them that they wanted, not so
much job titles but, rather, a clear career path with defined steps up
the corporate hierarchy. Typically, for example, employees in this
industry start out as an Entry-Level Programmer or Entry-Level Artist
and the next time they achieve a different title may be 8-12 years
later when they become a Technical Director or Art Director. That's
right, a new title in just 8-12 years.
What
Radical's employees wanted were incremental acknowledgments and
monetary rewards along the way to signify career rites of passage:
Entry-Level Artist, Junior Artist, Intermediate Artist, Senior or Lead
Artist, and, finally Art Director (same path with Programmers). Radical
listened. While there is no differentiation on business cards - a
Programmer is a Programmer is a Programmer - deep inside the company,
when it's time for performance review or merit increase, the company
brings out the salary grades and titles and talks about people within
the context of Junior, Intermediate, or Senior.
Radical's
employees also said that they wanted a position to aspire to other than
Art Director or Technical Director. Not all highly talented or
technical people should manage people, but for lack of alternative
career or monetary opportunities, these people become managers. In
response to this, Radical created "guru" positions. These positions are
equal in status and pay to an Art Director of Technical Director, but
gurus need never manage people. While they should and will mentor
others, as imparting knowledge is part of Radical's stated core values,
they do not need to delegate, manage, discipline, hire or fire.
The
company's new process provides a very clear career path structure. The
career path helps monitor a person's success as well as indicate to
both employee and manager when that person has fallen off the path or,
worse, is floating aimlessly, and helps force discussions around career
planning at least once a year. These discussions highlight where people
are on their career path, help determine who is, and who is not, making
progress, and, finally, what the plan of action should be to get that
employee back on the path.
While
not every game developer has such clearly defined career path planning
for employees, plenty do offer opportunities to advance within the
company. But, ultimately, it's up to you to make it happen.
Employee-side: What You Need to Do (Also When and How)
Along
with your technical skills, to truly advance in the game industry, you
must have specific career skills which, if applied consistently and
effectively, will lead to professional success.
The First Year
A
forward progressing career path can be followed within one company,
particularly in a forward-thinking company, but you must take a
proactive approach to make that progress happen. Further, that
proactive approach needs to start the first day you walk through those
doors because you need about a year to lay your foundation for long
term results. And time flies when you're having fun and making games.
Your first year with a company is the time to establish yourself in
your new job and within the company. This is the time to form effective
working relationships with subordinates, peers, and your manager.
During
your first few weeks on the job observe the workings of the company
and, specifically, your division or group. Who on the team is a weak
player? Who clearly wants to advance? How do the office politics
operate? And, perhaps most importantly, how does your boss work? Watch
how your manager operates and do your best to emulate this style. The
more you understand likes and dislikes and basic personality traits,
and if you work within those parameters, the better your relationship.
Get your manager on your side.
A mutually supportive relationship with your boss must occur in your
first few months on the job. This is the person who allocates company
resources so you can perform your job. This is also the person who can
offer you the choice work assignments you want, as well as the person
who can recommend you for a raise or promotion. If you strive to exceed
your manager's expectations and do everything you can to support your
manager, your manager, in turn, will support you back. At the end of
the day, your boss genuinely wants you to succeed and it's your job to
figure out how to help them help you.
Be a performer.
Your first year is also the time to establish goodwill as someone who
works hard daily and consistently performs better than expected.
Employees who are valued the most work hard every single day. They
carry out responsibilities better than expected and enthusiastically
put forth the most effort. This includes staying up-to-date on
developments in your field and upgrading your skills to best position
yourself for the future. Take the initiative to attend that session on
building systems to create dense, immersive storytelling, or read that
new book on AI techniques without prompting from your boss.
Volunteer for additional responsibilities.
To put yourself in situations where your skills and talents will be
noticed, you may need to raise your hand and offer to take on more
work. Success tomorrow depends on how much you contribute today, and
you must find ways to make your abilities known. This may mean
volunteering to do even more work, as well as assisting coworkers when
they need help. Taking on more responsibilities than your job
description may sound crazy, but those who advance aren't just average
performers or "coasters", they go above and beyond the call of duty and
so should you.
Perform your job better than your boss expects and make sure your boss knows about it.
Promotions come to those who stand out as exceptional, so do what you
need to do to outshine your competition. Not only should you jump in to
do more than those functions outlined in your current job description,
you must then perform those additional responsibilities exceptionally.
Focus on producing results that will make both you and your boss look
good, and develop a reputation for being a problem solver. As a way to
keep your boss informed of your initiative, ask your boss for feedback
on your performance.
The
qualities companies take into account when considering employees for
promotions include consistent demonstration of effort, good
interpersonal skills, leadership ability, and a self-starting attitude.
You know the adage that you only have one shot at a first impression?
Your first year is your shot at a first impression. This is the time to
demonstrate you possess these qualities, so make the most of it.
Personal PR and Getting Positive Attention
Public
relations or "PR" is not just for big companies, and it's not just
about press releases and exclusive screenshots, rather, PR can be
applied on an individual level. Consider yourself a hot new game and
think of creative ways to get yourself noticed, not by the media, but
by managers and decision-makers.
Volunteer for company committees.
One way to generate some good buzz is to volunteer for company
committees or projects. Most game companies have a product idea review
committee that meets on a monthly basis to review game design
proposals. They want a variety of people from all different career
disciplines and perspectives on this committee, so join in on the fun.
Work yourself into an active role on any committee you join. This
involvement will help you develop your own leadership skills and build
relationships with other groups within the company.
Send your boss your own "press release" and keep an achievement file.
Keep your boss and any other hiring authority updated on your efforts.
A memo that highlights your achievements is one trick to use. Think of
it as your own press release. Also, be smart and keep a file that
contains a written summary of all your achievements, this way, when you
are called in for your next performance review, you have a written
record of your achievements at the ready. Admittedly, blowing your own
horn can be difficult for many, but if done with the right attitude,
you won't look like a brown-nosing jerk.
Write articles for your department or internal company newsletter.
Writing articles for your department for the company's internal
newsletter is another technique for getting noticed. Even writing
articles on your area of expertise that get published in the game
development media may be a smart move. Be sure you get any pre-approval
to do so and, once published, be sure your boss sees a copy.
Participate in company functions .
Company events such as holiday parties are great opportunities to get
to know others on a personal note and make your presence known.
However, please bear in mind that they are not opportunities for free
liquor and making a fool of yourself. Don't drink too much at these
events, and don't talk about work issues.
Your Skills
Efforts
to improve your skills don't end with your first crucial year, rather,
attending that session and reading that book should be ongoing,
self-motivated efforts. Game companies value employees who stay current
on development and trends in the industry. People who can help navigate
the ever-changing terrain of games are definitely the most valued.
Ways
to keep yourself fresh and on top of industry developments include
attending conferences, seminars, or workshops such as the Game
Developers Conference, E3, and D.I.C.E. Attend meetings of your local
International Game Developers Association (IGDA) or other organizations
dedicated to the games industry. Naturally, you should also regularly
read trade publications such as Game Developer Magazine, GameDaily, Gamasutra, Develop Magazine, etc.
Further,
your efforts for improvement should not be solely in the realm of
technical skills. If you're weak in interpersonal skills such as
communication or management ability, then train yourself by
participating in relevant networking groups and seminars, even develop
a foreign language speaking ability - any specialized knowledge you
develop will only serve to increase your value.
No
matter what specific career you choose, whether Programmer, Artist,
Designer, or Producer, you should establish yourself as an expert in
some aspect of your job.
Apply entrepreneurial skills.
Yes, you may be working for a large company, but don't let that stop
you from acting like an entrepreneur. Look for ways within your company
to improve productivity, improve services, increase sales, and
creatively tackle technical hurdles. If you find something that needs
to be done - do it! Approaching your career as you would a business you
were running. People who are entrepreneurial demonstrate
characteristics such as willingness to take risks and assume
responsibility.
Remember who's the boss.
It's important to apply entrepreneurial skills when trying to advance
on your career path, but remember that you're not actually an
entrepreneur in the sense you own the company. Rather, you have a boss
you must answer to and be respectful of. As discussed previously, your
boss is the person who can recommend you for a new job, promote you,
assign plum work projects, get resources allocated, etc. Do everything
you can to support your boss so they, in return, will support you.
Demonstrate leadership skills.
People who demonstrate leadership skills advance in their career, so
practice developing these skills. Volunteer to lead a project. Be the
first person to learn a new technology and then teach it to your team
members. It is expected that a leader makes decisions and solves
problems, so learn how to problem solve. In demonstrating your
leadership skills, be sure to treat other coworkers with respect and
don't come off as a-know-it all - this shuts people down. As we all
know there are good leaders and bad leaders. Be a good leader.
The Reality of Office Politics
It's
simply unavoidable, office politics exist in every company. While most
consider office politics negatively, the truth is they may also be used
to your advantage. Well-connected employees can get their name removed
from a layoff list, ensure they are considered for promotions, and, of
course, learn information that can be useful. However, extreme caution
must be taken here. The golden rule is to always consider the source of
your information. For example, how is the person relaying information
to you interpreting that information based on their own biases,
emotional state and intellect?
Playing
the office politics game requires critical thinking skills. You must
always carefully weigh and interpret the data you receive.
You
can get office politics working for you by participating in company
events and building relationships with people in and outside of your
department. Definitely don't be a snob or prima donna. Secretaries,
receptionists, and junior staff may all have information you need.
Exhibiting obvious arrogance because you believe your position or
skills superior to another is no way to win friends and influence
people.
And
keep in mind that you are not playing office politics for any other
reason than advancing your career. Never share information you're told
in confidence and don't criticize or gossip about others. In short,
when playing office politics listen, don't contribute.
Final Thoughts
The
following may sound obvious, but sometimes we all need a good, "in a
nutshell" reminder list to help keep us on track and on the right
career path. A path that can be stepped on and followed within the same
company. And while there may be no retirement party cake at the end of
that path, an upwardly mobile and personally satisfying career is a
possibility, even in games.
Create and maintain a positive image.
While your sardonic style may make you a hero among friends, negativity
has no place in the current work environment. Don't let the benefits of
your skills get lost behind a negative persona.
Keep an open mind.
While you may have just attended a tutorial on adaptive audio
expertise, be receptive to others' input. Don't be a "know-it-all."
Required skills are constantly evolving - you never know what you might
learn from the person next door.
Be a team player.
Share newly acquired skills and helpful tips with others on your team.
If the game looks good, everyone will look good, including you.
Present your abilities effectively.
When presenting your achievements and abilities to your superiors, do
so in an organized and professional manner. Don't demand or become
emotional.
Log your skills.
If your company doesn't conduct performance reviews, keep your own log
of achievements and newly acquired skills. Each week, write in a
notebook the major projects you worked on, the milestones you achieved,
etc.
Quantify your skills in objective terms.
Be sure you can describe your work achievements in quantifiable,
objective terms such as awards or industry recognition you have
received, and projects that you created or helped implement.
Discuss your achievements with the boss.
You've worked hard so make sure your boss knows it. It's easy for
everyone to get busy and caught up in their own tasks, including your
boss. Ask for a private meeting to discuss what you've achieved and
where you're headed. And, if you've applied the foregoing principles,
that should be on a successful career path.
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