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Features
  Designing Games That Are Accessible To Everyone
by Eitan Glinert
11 comments
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February 13, 2008 Article Start Previous Page 3 of 3
 

If rhythm games are the obvious choice for visually accessible games, perhaps a less obvious (but equally viable) genre would be text adventures. Storage technology has finally reached a point where games can feasibly store enough sound files to voice an entire game, and hopefully it will just be a matter of time before this becomes the norm. Wouldn't it be fun to play an audio version of Phoenix Wright? Additionally, this genre could easily be ported to mobile devices with poor/small displays, like cell phones or iPods, opening up a huge potential market.

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Geometry Wars: (almost) the same game experience, with or without sound

Making games for the deaf is a slightly easier problem, as many offerings are already accessible through the use of subtitles and text. However, artwork heavy games are especially noteworthy as rather than just relying on closed captions to make the game accessible, they create games that (again) give both groups the same play experience.

Geometry Wars is a great example of such design, and it is worth noting that while they may not have had this goal in mind, by adhering to good design principles they made a great hearing impaired accessible game.

Simple Control Schemes

The second key to making games that work for everyone is to make simple, configurable user interfaces and control schemes. Though complex controls do give the user more control over their environment, they frequently prevent many from being able to play the game effectively.

For instance, in the original Super Mario Bros., running and jumping required holding one button while pressing a second button, a task many users (especially my sisters) found too difficult to accomplish. As a result certain parts of the game were insurmountable. In contrast, Sonic the Hedgehog ran as a result of continuously depressing the directional pad, and has only one action button, jump. As a result, Sonic is much more accessible.

Fewer buttons than Mario, and therefore more accessible

If it is not practical to create a simple interface for a game as the player needs fine-grained control, consider creating two schemes, one for expert users and one for novice users. By lowering the entry bar to playing the game, more people are likely to try the game. A great example of this is Guitar Hero, which varies the number of buttons required to play the game based on difficulty level. Finally, allowing the user the option to configure the controls themselves improves accessibility.

These lessons are especially applicable for the casual game space. If the whole gaming experience is designed to last only five to 30 minutes, then it makes sense to have control schemes that are easy to pick up quickly. It is possible to go so far in these games as to even have one button control schemes, as can be seen in casual games like Strange Attractors and Nanaca Crash.

Testing the Game with Both Groups

Finally, it is critical to test with all of the groups the game is geared towards. This may sound silly, given that most developers know that testing is a critical -- however, I am continually amazed by how often this component is neglected. If a team of sighted individuals is making a game that is supposed to be accessible to the blind, it is not enough to have sighted testers shut their eyes and play the game. Simply having the ability to see dramatically alters, and likely invalidates, their feedback.

Take the time to organize formal testing groups for each and every group that will eventually be playing the game, and take their feedback to heart. When making changes, keep in mind that accessibility is not a zero-sum function; if one group complains about something the other one likes, you need to spend the time figuring out how to improve that section without detriment to the other group.

Next Steps and Resources

It is my hope that by through innovative design and intentional adherence to accessibility guidelines more accessible/mainstream games will be created in the future. Such endeavors will have large potential audiences that are hungry for new offerings, and will help realize the industry's goal of making games for everyone.

For further resources on accessible games, check the following websites:

http://www.game-accessibility.com/ - focuses on games that are accessible to the disabled

http://www.helpyouplay.com/welcome.html - has articles on how to make games that are accessible to various disabled groups

http://www.ics.forth.gr/hci/ua-games/game-over/ - has a free, downloadable award-winning game called "Game Over!" which teaches good usability/accessibility lessons in a fun way.

Thanks to Eelke Folmer and Ravi Purushotma for help with this article.

 
Article Start Previous Page 3 of 3
 
Comments

Neil Sorens
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Speaking for myself, I prefer to design and play games that reward me for using a wide array of abilities and senses. Sure, MMOs might be more accessible to physically disabled people because they do not require eye/hand coordination, but I prefer games that challenge my eye/hand coordination over ones that do not. In the same way, the mass market prefers games that work based on visual cues, meaning that accomodating or designing for blind players reduces the appeal for everyone else.

Games that can work for both blind and non-blind players seem to have limited potential; text adventures and non-visual rhythm games aren't going to set the charts on fire. I don't really see anything convincing in your article that as a general rule you can accomodate one group without lessening the appeal for another group.

I am all in favor of making games and other interactive tools that allow disabled people to enjoy and participate in activities they could not before. For example, I would like to make a drum set that is activated by clicking teeth together in a specific way to allow people with limited use of their arms to play drums. However, I can't agree that making design choices and allowances for accessibility is a good way to broaden a game's appeal.

ravi purushotma
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> I prefer to design and play games that reward me for using a
> wide array of abilities and senses.

I think the idea of this article was to say that using multisensory approaches, as you say, is appealing to everyone. And, as a bonus, if you take the effort to make sure that all the critical information for game play is represented in each channel, you also get access to a market with no competition.

That making games for the blind is a dumb idea, because you can make games where the critical information is in both visual and auditory tracks, that regular users will love that they're getting rewards from a wide array of both visual and auditory tracks and blind and deaf people will be able to play the same game too.

Thomas Westin
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Great article; I agree, we had the same approach with Terraformers to bridge the gap between sighted and blind gamers.

Rene Sickel
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I remember having a fellow student who wrote his diploma thesis on rendering/calculating sound on the graphics hardware. This was the first time I really thought of some design issues of games for blind people...

What I am missing in this article is the possibility to modify existing best-selling games to be playable by, say, blind people. Think about an extension for Unreal Tournament 3. Players, who can see everything, will get the normal playing experience like before. But why not integrate the mentioned sonar system not only for navigation but also to "show" where the blind player can find weapons, ammunition, health packs, other players a.s.o.? Plus, give them some aiming help or something like that so that they can aim and shoot as fast as the seeing players. Call me light-headed but I think this may be a way to "easily" combine both worlds. Do you have thought about that?

Dustin Cruz
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Nice article.
I’ve often wondered how other people view this issue, or if most folks even think about it at all. I myself fall into the category of a “visually impaired but not blind” so this kind of thing is something I feel pretty involved in. I’m currently finishing up my BA in VCD and soon hope to be working in the design field and believe me, I will not be making games that I can’t even see, let alone play.
My condition is something called keratoconus, which causes the cornea to develop a pointed look instead of the standard sphere. What this does to my vision is it makes all light (everything you see) blur and run down to the left, overlapping each other like a smeared wet painting. What this means for gaming is make certain situations difficult and some genres harder then others.
Bright light bleeds over and sometime absolutely washes out darker images placed below the source. An example of this is the guitar solo visual effect on guitar hero, the screen gets super bright and this harsh contrast makes the guitar tracks almost completely unplayable till the solo effect dies down. My work around is to wear a baseball cap as I play and when the lightshow becomes too overpowering I just lower the brim of my hat to cover it up, allowing the dark blue of my hat to wash over the now easily visible guitar tracks.
Font size and choice also are a large factor. Most games are fairly readable as long as they are large enough, while on the other hand some fonts are nothing but a pain just based on shape and color. Most futuresque fonts present the bulk of my readability issues. Eve Online, SWG, Tabula Rasa, etc all have a sci fi feel to the type and when you combine this with the large amounts of data presented in the limited space and have some sort of aesthetical choice like a light blue font on a dark blue background, you just lost my money. A current example of this is my set up on two current games: WoW and Pirates of the Burning Sea. WoWs font options are exactly what to do right. As long as there’s some size adjustments and font/background color options then almost anything can be made to work in my case. Pirate’s font is a pain for me to read and the brown on tan color scheme, while very authentic looking, causes splitting headaches within 15 min of game play. When something as simple as allowing a darker background and lighter toned fonts can improve some player’s experience, seems kind of silly to leave it out. The very least that could be done is a font size option.
These are two examples of how my condition affects my choices and options as a gamer. There are other issues and workarounds to be sure, but a good rule of thumb is if you plan on making a project more visually accepting, stand about 5 feet from your screen and see how well you can define what’s going on in game. You don’t have to be able to read the text, but if you can at least see spaces in between words and lines then you should be good. If you need to shrink fonts to fit all the data on one screen, then maybe all the data should be broken up into other bite sized panels. Photoshop cs3 is a great example on how to work with an enormous UI and still preserve screen real estate.

Jonathan Ferrell
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How can you make a game that is accessible to everyone? That's impossible. Making games that blind people can play means seriously limiting the visual aspects of the game. Graphical details which enhance the player's experience in the game would be absent, because if they were present it would mean that sighted people would enjoy the game more than blind people. And you can't possibly make a game for both blind and deaf people. It wouldn't be the same game for both users.

Some people can't handle complicated controls. Some people aren't coordinated enough to press two buttons simultaneously. Does that mean that we should only make games that involve only very few buttons and one joystick? No, it means that people who can't handle the controls shouldn't play them! Should we make games for people with only one hand, or only one finger, or no hands at all? This goes to impossible extremes.

I find nothing wrong with developing games for the disabled, but making them accessible and still fun for both the disabled and the non-disabled is idiotic. If someone doesn't want to or can't play your game, they shouldn't play it. It shouldn't be the game designer's responsibility to please everyone.

Neil Sorens
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Following up on Jonathan's comment, which I thought was too harsh in tone but essentially correct, it seems there are two ways to ensure accessibility. One is to design the game from the ground up to require only a limited range of ability, and the other is to add options on top on an existing design that make it playable by players with limited abilities.

The second is somewhat similar to difficulty-related options in many games. You can turn on various (often HUD-based) aids to give hints or show other types of extra information that makes the game easier to play. In a baseball game I worked on, we had several different batting and pitching systems to select from.

Looking back, that approach was a mistake. You have to spend your time and resources making the default system razor-sharp instead of dividing resources between several different systems (such as ones that increase accessibility). It is probably a different story when you are making games in a controlled environment such as a college research lab, and you don't have to worry as much about the game's quality, profitability, and overall appeal.

Eitan Glinert
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Hey guys, great comments!

Rene Sickel:Plus, give them some aiming help or something like that so that they can aim and shoot as fast as the seeing players. Call me light-headed but I think this may be a way to "easily" combine both worlds. Do you have thought about that?

This is certainly one way to approach the situation, though there are inherent difficulties with such an approach (i.e. are humans able to use echolocation to pinpoint an attack as well as sight?) Furthermore, the such a tacked on design suffers in that it doesn't improve the usability for the general population, it *only* helps the disabled group it is designed for. A better approach is to design a solution that improves the usability for everyone, to the point where the game becomes accessible to other disabled groups.

Another interesting approach might be to introduce handicaps which change the gameplay: In the FPS example you gave, perhaps the blind user who is using echolocation to find enemies is actually invisible, and equipped with an energy sword. Likewise, sighted players would have to have a sound cue to let them know when the invisible player is getting close. The difference in this solution is that it actually introduces a new play mode that the mainstream population can use as well.

Dustin Cruz
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I don't think the point of the article was to encourage designers to dull down the game in order to make it playable for everyone, but instead to reinforce the idea that if you have the ability and funds to make a game more accessible then theres not much of a reason not too. In no way shape or form is anyone saying "lets make MGS4 work with a single button joystick." I think the main point was to put a little thought into design and apply a little accessibility when possible. An example of this would be the 2nd player option in Mario galaxy where a friend can drastically change the difficulty of the game, hell I bet with decent enough communications a blind player could do well if the 2nd player was able and willing to be a guide.
How much effort and money went into the development of that function? How many more people can enjoy the game now that its been implemented. Younger and older demographics with little or no gaming experience, as well as disabled players who simply could not play the game unaided, thats a lot of people/money.
There will always be game houses that spend every cent on maximizing the potential of the game play, ui, graphics, etc and I don't think anyone is an advocate of reducing quality of play in any way shape or form, but I can't stress enough that its not about trying to please everyone, its about opening up your game to a larger player base, which no one can say is a bad thing, and about opening up the joy of gaming to more and more people.

Any way you slice it, people will find ways to deal with their limitations, no ones asking you to do it for them, but a little stress relief goes a long way.

Heres a great example of what a little accessibility can do for someone...
http://kotaku.com/337925/nintendo-australia-brighten-up-a-girls-christmas-day

Eitan Glinert
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>> Jonathan Ferrell: Making games that blind people can play means seriously limiting the visual aspects of the game.

No, I don't believe that is the case. Making games that blind people can play means *improving* the audio cues in a game to the point where all the critical visual information has a redundant audio analog. While this may seem like tons of work, keep in mind that such a feature will actually make the game more enjoyable/usable for sighted players as well, and can likely increase your mainstream userbase.

>> Jonathan Ferrell: And you can't possibly make a game for both blind and deaf people.

While you probably can make such a game (again, redundant information across audio and visual channels) the question arises of whether or not it is worthwhile. Accessibility isn't a silver bullet; you can't always apply the usability principles it relies on in every situation in a cost effective way. However, you should ask yourself: would this game's overall quality be improved with greater usability? Will, or could, this greater usability lead to an accessible game? If the answer is yes then you should consider trying to improve the user interface.

>> Jonathan Ferrell: Does that mean that we should only make games that involve only very few buttons and one joystick?

I'm not claiming that controls should be oversimplified. But there's a *huge* number of people who have difficulty using arbitrarily complex controls, and prefer to use simpler UIs. Look at how many people enjoy playing the "simple" Wii Sports games, which generally involve few, if no buttons. Why not make your interface simple enough that you can go after the same market?

>> Jonathan Ferrell: but making them accessible and still fun for both the disabled and the non-disabled is idiotic

Again, not every game can, or should be made accessible. However, many games genres, as I specify in the article, lend themselves to accessible variants which would likely increase mainstream user base as well due to the improve user interface.

Remember, if a game is more accessible to one group, it is likely more accessible to many groups.

Eitan Glinert
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>> Dustin Cruz: How much effort and money went into the development of that function? How many more people can enjoy the game now that its been implemented. Younger and older demographics with little or no gaming experience, as well as disabled players who simply could not play the game unaided, thats a lot of people/money.

That's exactly right, and thanks for the great example! Making a game accessible means increasing usability, which in turn means that it is more usable by MANY different groups. Doing that means more people will play it, and can ultimately make the game much better.

>> Neil Sorens: You have to spend your time and resources making the default system razor-sharp instead of dividing resources between several different systems (such as ones that increase accessibility).

Well, development priorities is always an important issue to consider. If you only have time to implement x, then you are better off just doing x, rather than trying to add in y and z as well. However, if you are in a position where you have enough time and resources to actually think carefully about where you want development to go, then planning on having a highly usable/accessible interface is a great way to increase the number of people your game will be playable by.


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