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Naturally, outsource companies feel the same pressures as do
developers who outsource -- especially to employ company resources in the most
efficient manner possible. But if developers turn to outsource companies to
keep their teams trim, who do outsource companies turn to?
At Fort Lauderdale, Florida-based Shadows in Darkness, the six-year-old
art outsource company has a unique solution.
Last year, the company -- which is relatively small, with
just 20 staffers -- created a separate sister corporation called Darkside Game
Studios that is taking on outside programming work, most recently assisting
with Civilization Revolution for the
PS3. Its goal is to eventually take on full game development.
"It's really a quite clever plan if you think about it,"
says Hugh Falk, who is president of both companies. "Just as developers
are concerned about what to do with their people when they are in between
projects, we -- as an outsource company -- have the same concerns. Our solution
is to let our people with downtime work on projects for Darkside and vice
versa, which is essentially outsourcing to ourselves. It eliminates downtime
altogether and allows us to keep quality control in-house. What could be
better?"

2K Games/Firaxis Games' Civilization Revolution
Not that Shadows in Darkness has much downtime these days;
the frail economy seems to be taking care of that. When the U.S. dollar was
stronger, most of the industry's outsourcing work went to India,
China, and Eastern
Europe where rates were relatively inexpensive.
But, says Falk, in an unusual twist, some offshore game
developers are now outsourcing to the U.S.
"I would say that a good 70% of our clients are now based in countries --
particularly in England,
Canada, and Australia
-- where outsourcing to the United States
makes good economical sense for them," he says.
Also working in favor of Shadows in Darkness, Virtuos, Production
Road, and similar companies is that outsourcing is
increasingly becoming just good common sense.
"Three or four years ago, finding clients took a lot of
cajoling mainly because developers just weren't ready for companies like ours,"
recalls Falk. "They'd tell us, 'Yeah, we're looking into outsourcing but
we haven't really done any.' It was tough to get business. Now it seems like
everyone is doing it. There's usually someone in charge of outsourcing at every
developer, someone who you can speak to directly, who understands the jargon.
They know what they're looking for and it has become a much more streamlined
process all around. So our biggest issue is keeping up with the demand as
opposed to trying to create demand."
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The outsourcing industry has far too much hyperbole and used car sales tactics happening at the business level.
Beware of hyperbole. Contributing to a handful of games is not most. There are outsourcing studios out there with 10 times as many clients and projects contributed to.
(They're different animals.)
While lower intitial prices might be available in China, I've found the best results are usually had working with companies in N-America or Europe, definitely if you're new to outsourcing.
In most of those studios you will find game development veterans who have a better understanding of the work.
That said, there's definitely a place for both models, often on the same project. You learn to use each studio for what they're capable of.
Seems like there is a member of Massive Black posting on these forums... The hints are hilarious.
Suggestion: Do your own due-diligence, contact the firms who you will find are very approachable and generally proactive. See what they say.