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[Game designer Fisch looks into the process of making games, suggesting the ten biggest reasons why a game's production doesn't end up working out quite as hoped, and possible fixes for those issues.]
If you look at which games succeed and fail critically,
you will notice the outcome is generally not due to a great mechanic or a new
idea, but from competent execution from the moment of boot-up to the end
credits.
Countless games such as Spider-Man 2, Stranglehold,
and Assassin's Creed present the
player with innovative concepts but fall apart when it comes to filling up the
10-15 hours of gameplay.
On the other hand, you have games such as Call of Duty 4, which brings almost
nothing new to the table, but excels greatly when it comes to pacing and level
structure -- keeping the player hooked throughout the entire
experience. Even games considered to be innovative -- Portal or World of Goo --
would not have had their success were it not for superb execution.
I've worked with a number of teams that start with a very nice concept but run
into problems when it comes to translating it into a compelling video game
experience. I've noticed that certain practices tend to crop up that
hamper a developer's ability to get the most from its design team.
I've
organized these into the 10 "design process pitfalls" below.
1. Not
Structuring Time For Game Playing
This first pitfall seems trivial, but can actually have a large impact on the
quality and efficiency of the design process. Ideally pre-production would
include a set amount of time for everyone on the design team to play games in
the genre they are about to take a shot at.
I've never seen this happen in a
structured way. "Play time" can be hard for some producers to
wrap their heads around, and the idea of scheduling a week or more of
"research" for a five-person team can seem like a rather expensive
play session.
Instead, designers are expected
to already have a strong knowledge of what's out there. Unfortunately not
all game designers have enough free time to play every game out
there. Generally, the older the game designer is, the less free time he'll
have. Furthermore, the games a designer chooses to play in his free time
may not line up with the games he should play for development
purposes. Many mediocre games, for example, contain interesting ideas and
are valuable as learning tools.
Devoting time to playing other games in your genre can lead to a better product
and save a tremendous amount of time. I worked on a project where a designer
happened to play a game in the genre we were working in and
"discovered" a better player navigation system than the one we had
already spent months on.
On another project, someone
"discovered" a third-person cover mechanic implemented in an
unpopular game that was exactly like the one we argued about
including. Weeks of debate could have been saved had we played this game
and had known that the mechanic wasn't as fun as it seemed on paper.

Nintendo/Retro Studios' Metroid Prime 3: Corruption
When the designers all have experience playing the relevant games, their
ability to express ideas to one another is greatly enhanced. One designer can
say to another "We could have the lock-on system from Metroid Prime, except toggleable by pushing in the right thumb
stick".
If the other designer has played Metroid Prime, he immediately understands what the one designer is
thinking. The lock-on system does not need to be explained to him. Not
only that, but he knows how it feels in his hands - something that cannot be
conveyed with words.
I once worked with a lead who
deemed the Gears of War grenade
throwing system too complex when explained to him on paper. Once he
finally sat down and tried it himself, he saw that it clicked and approved its
inclusion.
It's important that the lead designer himself takes part in the research along
side the rest of the design team. If the lead designer deems it
"lesser important" the rest of the team is likely to follow
suit. Furthermore since the lead is usually the main decision-maker, it's
important that he is able to speak from the same lexicon as the other
designers.
Implementing a period of structured game playing may require some
persuasion. A producer will be more likely to get on board if there are
tangible results -- for example, each designer could be required to present
notes to the lead at the end of every day.
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I'd like to offer a bit of disagreement with #6, though. Aside from games where the focus is challenge (puzzle games like Tetris, for example), story is absolutely critical to me as far as a game is concerned. This view includes action-based games such as FPSes or RTSes as well as platform/action type games. Obviously I've posted several times about my preference for Japanese games of many types including their adventures, visual novels and simulations, but the focus on story is a true need for many gamers even if they are not Japanese. Half-Life became a huge success in the English market due to the focus on story; if it had not had that element, it would not have been anywhere near as successful. Doom 3 was widely criticized for lacking a compelling story despite its technical quality. The reason story (and character development, etc) are so important is because many audiences are willing to tolerate a certain lack in play mechanics in order to experience an excellent story just as they tolerate a lack of technical sophistication to experience a great film. Conversely, excellent gameplay will not compel anyone to finish a game that has a lackluster story or, even if they do finish it, the experience will seem more like a task than an enjoyable experience. To use the film analogy again, Hollywood might make a very impressive (and expensive) action-filled blockbuster, but it's not going to make a lasting impression (or win many awards) unless it has a compelling story and characters. This is why certain games such as Gears of War are nothing more than an expensive tech demo as far as I am concerned (and I guess I should repeat that my experience with electronic gaming goes back to the days of Pong, so that type of analysis and evaluation is not based on unfounded, inexperienced views).
That being said, I completely agree that writers must be flexible. The point is that designers must also be flexible with respect to the needs of the story. Many hardcore English market gamers find popular Japanese games to be boring, or even claim that such products are not even games at all. This type of inflexibility doesn't help create a successful market or product. The same is true in reverse, of course; many Japanese gamers may not want the focus on challenge and difficulty of certain popular English market games, but that doesn't mean that one approach is better than the other, nor does it mean that all Japanese gamers don't want such elements.
These are just examples, but my main point is that there must be a far better collaboration and acceptance of diverse needs in the marketplace between designers and writers. Even in Hollywood, script writers usually understand that they may have to accept changes in their script due to production issues or other matters that come up after it is accepted. Good directors understand that they are not dictators, too, and that it's important to accept input from writers as well as actors and other people on the production team.
I think that #'s 1,5,7 and 8 are some of the most important. Prototyping is an extremely underdeveloped tool in the games industry. I remember Nintendo talking about why 3rd party Wii games suck. They said it was because they were not prototyping their concepts and instead were running full steam ahead.
To have a truly great game, you need to make sure that it is fun before running with it. It hurts the company to waste 1-2 or more years and millions of dollars on a game, just to find out that it is not fun to play. It would have been better to find out after only devoting 3-6 months on it. Same goes for art assets and level design.
I will have to agree as well on #6. If you plan on making a story based game, the writers need to be on the design team and their input be a part of the process from start to finish. Their input will help design not only story and art but also gameplay elements. The whole world will be more seamless at that point.
@Dave
"excellent gameplay will not compel anyone to finish a game that has a lackluster story"
Nonsense. Super Mario Bros. has a terrible story. Excellent gameplay can make up for a lot.
I think it all boils down to barriers. As designers, we should be trying to remove the barriers of fun for the player,...and what I get out of your article is that the dev team should do their best to remove the barriers that keep the designer from getting to the fun zone.
I am a huge proponent of formal Design processes (see my own articles) and believe our industry will not be able to mature until they are accepted consistently throughout the industry.
In my 17 years of Design experience I am continually amazed at how even highly talented, pedigreed and experienced teams fail to correct #8 (Entering Production Without Something Fun), even teams I have been on and have fought unsuccessfully to correct that. So often Producers and even all Team Leads will agree to a schedule-based end of Pre-Production (i.e. "if we have 22 months then Pre-Pro should end after x month"). The result is often heavy throw-away content and rushed production with little time for polish. In the worst case the levels are kept and the fun is never achieved.
The solution of course is to get each team lead to agree to his top discipline goals and agree that full production does not begin until those are met. Getting all key systems, AI and mechanics to a "usable" and "fun" state should be the top priority for any Design Director/Lead Designer and if that process takes 50-66% of the entire project then so be it; the reality is that any level/mission production work done before that goal is achieved will be complete throw-away in 95% of the cases (that was the case of our entire world on Scarface). If that leaves less time for full production then the content should be more focused. As a result the level/mission content will surely be of much higher quality and more predictable as a result and should give more time at the end of the project for polish. The challenge always comes in resisting the urge to jump the gun and ramp up the team before the fun is known and the the key systems and mechanics are usable.
As for #2 (Placing Too Much Importance On Paper Designs), it should be pointed out that the opposite is also a pitfall (not enough emphasis). The process of the paper design forces the individuals to think through and solve many of the problems they will encounter which is always faster and cheaper on paper. It will also give them a target to shoot for which is immensely valuable even if they iterate and evolve the actual implementation into something different and better (which I have always supported with designers I have worked with).
I think that your view that games without story are bad, that results in the problem six, that I actually saw MANY times (I am a student, we were tasked to make a game each semester, since the most obvious way to make a game about a certain theme that the teachers asked, like mithology or allan poe, is to retell the story, everyone just do that...), and I must say that unless you are awesome like Valve or Blizzard, to make the story interwined finely with your gameplay, DO NOT force too much story on your game, it is preferable to make a thing that is good but more or less disconnected without hurting gameplay (Braid anyone?) than to make a kick-ass of a story and a bad game (the mass of adventures when CD was invented are good examples...)
Lack of prototyping is a SERIOUS problem... I wish that I learned how to make prototypes before, my games would not suck like they suck (ie: I ended finding the fixable gamedesign problems after the game was done...)
To put it another way, sure, its better to have a playable game than an unplayable story (At least in games), but that doesn't automatically mean we can't have a playable story.
when i feel that i know everything already, im learning something new everyday)
Today i learned about importance of placeholders, but in other side there are some situations when whole scene\level fun-factor depends from quality, and as more jerky animation, blocky untextured models and soundless dialogs we have, as less enjoyable this placeholder look like, so potentially good scene could be cut off, because we decide that its bad when was looking to placeholder, but if only it would be more finished an opinion could be better.
If I can recall, there might have been a minor issue with the controls (Xbox version), but the integration of story with gameplay? That was one of the best I've seen in any game. I'm not a big Matrix fan or anything, but if I were I would definitely consider that a must-have in the series just like any of the movies.
Also for what it's worth- while Super Mario Bros' story never appealed much to me personally, many cite it as noteworthy for it's story, even back to the days of "... but our princess is in another castle".
There was a good documentary that touched on this topic that followed the development of a particular game, Crimson Skies, and how an RPG board game designer working on it tried selling the lead on gameplay over protagonist character/story element (like, Is it Indy's fedora hat and whip, or is it that he hates snakes and pulls out the handgun to the swordsman" etc).
This is the reason why HL2 succeeds where other FPS games fail. If you ruin your story for the sake of game play your title is going to be just as bad as if you simplified game play for plot purposes. Better to just get rid of your story entirely than do it half-assed.
Eric Carr: Super Mario didn't have a bad story; it had no story whatsoever. The developers wisely realized that a simple "Save the princess" works much better than trying to instill a plot about a mushroom stomping plumber with pathos and intrigue.
"This process can work for video games so long as the main purpose of the game is to tell a story to the player."
Some players play for the story, so for them it works to design this way, no matter the genre.
For others it's about the game, so it works the other way around, no matter the genre.
In fact, most movie games suck because of that...
Someone posted two or three weeks ago here on Gamasutra that the best games are the ones with IP created on the game media, mostly because when they are created on other medias, if they are not adventures the gameplay is awfull (of course, there are exceptions, but usually that is the rule, altough I can not remember any exception right now...)
"Half-Life became a huge success in the English market due to the focus on story. [...] Doom 3 was widely criticized for lacking a compelling story despite its technical quality."
Half-Life was partially lauded for its focus on a story arc, but if we're talking about the first one, really the story has very little to do with it, in terms of narrative, that is. How many characters are there in Half-Life? How many lines of dialogue or text? The story is basically an excuse for the player to go on a journey, it's a very original excuse, but in Half-Life, as opposed to Half-Life 2, there's very little verbal story-telling. I would actually say that Rainbow Six or Goldeneye (released in 1997, the year before Half-Life) had more prominent focus on storytelling via narrative: before each level you knew why you were there and how it was linked to the previous missions. You might have chapter titles in Half-Life, but really the game is more of a mise en abyme (or 'story within a story'). The story is set to begin with via some introductory dialogue, you have a conclusion at the end when you meet Gman, but the only thing in-between is some brief comments from mostly unimportant characters that are more to do with gameplay elements than the story (such as introducing the tentacle boss).
The major unique thing that Half-Life did that virtually no other game had done up until that point was to physically link each level to one another. The quote I just made ("before each level you knew why you were there and how it was linked to the previous missions") is also true of Half-Life, but because instead of text-based introduction and linking, Valve made it physical; you could even go back through the load screens to the previous area.
The main reason Half-Life was praised was because it stood out in terms of its gameplay. The level-linking was technically a story element that hugely enhanced gameplay. If you want to make the argument that Half-Life focused on story, it did so by being an experience-based story rather than a story-based experience. Generally speaking, the player lived the story rather than being told it. Valve crafted an authentic journey from start to finish without cutting from the action. I'd compare it to the film Russian Ark: a 90-minute film shot in one take.
Virtually every other FPS until Half-Life had been a hardass shooting aliens or monsters: Doom, Quake, Heretic, Hexen, Dark Forces, Duke Nukem, Shadow Warrior, Blood. Storywise, Gordon Freeman was no hardass to begin with. He wasn't the macho government agent, he wasn't a supersoldier, he wasn't a rogue fighter; he was just someone who was in the wrong place at the wrong time. Marathon, Strife and System Shock are examples of semi-FPS genre games with a bigger focus on story. Half-Life wasn't the first.
The big difference was true to its name, the game split itself in two: half of the game was spent fighting, half was spent puzzling. There was a mix of action and downtime, the game had pacing. Now, pacing exists in narrative, but this was really one of the first examples of gameplay pacing. Most other games were focused on giving the player constant swarms of enemies, much like the 2D shoot-em-ups that came before them. Half-Life was more about carefully scripted 'action sequences' that punctuated the other gameplay mechanics of puzzling, exploration and, occasionally, narrative.
In terms of puzzles: you have navigation puzzles (such as jumping or hazards including underwater sections), interactible puzzles (such as push-buttons, trams and assigning air strikes via a terminal), few combat puzzles (such as finding an enemy's weak spot). In terms of combat, the scripted sequences and AI seen in Half-Life far outweigh the simple 'spawn-track-attack' combat of previous FPS games.
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As for Doom 3, most criticism I've heard was not for the lack of story -which most players wouldn't expect from a Doom game- it was the poor and repetitive 'monster-in-a-box' routines. In short, it was criticised mostly for its graphics-over-gameplay inclinations, not for lacking a compelling story. It's true that most reviews do criticise the story, but there is much more ink spent criticising the gameplay, such as the predictability of the level design (notably the scripting) and major annoyances such as the flashlight debacle and crucial keycodes hidden away on one of many terminals and datapads.
having game designers "brain washed" by other titles will push them to design clones.
During the concept phase, I always suggest to my collegues to avoid thinking to other titles and use their immagination instead. This is a good way to obtain solutions that really fit your needs.
Once the concept and preliminary have been set, then it's useful to play similar titles to confront ideas. You'll be suprised how your seletion of similar titles has been changed from the beginning.
GR
As an example, I've had to put a ww2 atomic bunker in a forest 1 month before ship (lots of trees died to make this bunker) and also created a game with a lot of great individual scenerios but not linked; but were the result of not nailing down the overall meta story at the start of the production. In both cases, if we knew the context before building the levels we would have made a better quality product.
I think that is better to do the inverse...
That is, actually intentionally copy other game, not to make a rip-off, but like sci-fi artists create vehicles with kit bashing, I noticed that a great way to make a game is to game-bash (Sometimes with non-game things too!)
The best "creative" games, like Myamoto ones, are still just ideas mashed there...
All good narrative-driven games should be "experience-based stories". That's part of the reason the whole Half-Life series is as well regarded as it is. After all, if you don't find a way to integrate plot and game play, the two can start becoming entirely separate entities, leading to a very schizophrenic-feeling game.
I actually think this is part of the reason why JRPGs have dropped out of the spotlight in recent years. As good as their stories are, I think most people recognize the value in playing through the plot (as in Mass Effect or Fallout 3) rather than watching it through cut scenes.
Miyamoto said something to that effect about a game concept that was mentioned in a Retro interview if memory serves... he said.."It's not fun." Case Closed.
btw I was standing in a DVD rental store years ago, trying to decide on a good movie, and I remember deciding to pick The Mummy over Tomb Raider (similar Indiana Jones themed films). My reasoning, at the time, was because Tomb Raider was based on a licensed IP from a completely different medium, and therefore probably really bad. I really liked the _game_ Tomb Raider 1, having had played through it multiple times, but I just assumed it would be a bad movie for the simple reason it was based on a different medium. So I rented The Mummy instead, starring Brendon Frasier, the worst actor of all time in what I discovered to be one of the worst movies of all time. A year or so later I saw Tomb Raider and it was much, much better than The Mummy.
Super Mario Bros has a perfectly appropriate story for the gameplay and target audience. If it was the plot of a movie (*snickers*), then sure, it'd be terrible, but in context it's excellent, and doesn't detract from the game in any way (which should be your focus!).
I'd like to clear up a little confusion regarding my comments on Enter the Matrix. I never claimed that the story was not well integrated into the game. Quite the contrary it is integrated very well and generally seems to correspond to what the player is doing.
My criticism is that the story basically, from my point of view, drove every other part of production. The game fit the story because the story was basically the master telling the game what to do. I think the game's lack of focus (guns, cars, hovercrafts, on rails shooting) and wonky level design is a result of this. If Shiny had been free to just "make a matrix game" without interference from the Wachowski's, I believe they would have created a much more solid, maybe even classic, experience. We're talking about some very talented people and a generous development time period.
About #6, if you look at Call Of Duty 4, it has one of the greatest stories told through a game, and it really fits with the gameplay. Of course, it's a war story, so it really fits the FPS genre. But if you took the story and tried to create a film, it could be something really interesting.
If I may put my two cents in, the Games medium is like any other medium in my opinion, a way of communicating an idea. I think that any game that is considered to be fun also accomplishes to communicate something to the player, like an idea, a story, a sensation, etc. And any of these were the game designer main base used in the creation of the game.
I couldn't agree more with the importance of Placeholders and Playtesting. Both have been tremendously useful in my own level designs, and also team projects. I know when I first started designing levels for school projects I was so eager for the final shiny level that I would design/construct in almost one pass, without much "fun testing". Then ending up redoing parts of the level, and art when they weren't as fun as initially thought. It's a great learning process though.
@ Dave Endresak
"Obviously I've posted several times about my preference for Japanese games of many types including their adventures, visual novels and simulations, but the focus on story is a true need for many gamers even if they are not Japanese."
I'm guessing those "types" don't include the very relevant Japanese shoot-em-ups and fighting games, do they?
"Half-Life became a huge success in the English market due to the focus on story; if it had not had that element, it would not have been anywhere near as successful."
This statement reads more like how you feel about Half-Life. However, if what you say is true, then why are games like Street Fighter II, Resident Evil 5 and Devil May Cry 4 among the best-selling Capcom games of all time, while the story-heavy, character-rich Okami is nowhere to be seen in their top-selling charts (It also sold poorly in Japan!)?
That's a rhetorical question, so don't answer that. There is no connection between the in-game story and the game's success, because we've seen enough examples of the opposite happening to render the whole argument useless. That is to say, there are many games out there that have shit for story and are some of the most successful games around, both critically and commercially.
"The reason story (and character development, etc) are so important is because many audiences are willing to tolerate a certain lack in play mechanics in order to experience an excellent story just as they tolerate a lack of technical sophistication to experience a great film."
In order for a film to be a good film, it needs characters and a story that the viewer is interested in. For a game to be a good game, it needs great game mechanics that the player enjoys interacting with. Play mechanics in games do not equal technical sophistication in movies. Whether or not masochistic gamers decide to wade through a bad game for the story is their own business. Our job as designers is to craft a great game; that is, our job is to craft a game that plays great.
"Conversely, excellent gameplay will not compel anyone to finish a game that has a lackluster story or, even if they do finish it, the experience will seem more like a task than an enjoyable experience."
That's a stupid statement. How is playing the game not an enjoyable experience? You are PLAYING a GAME. How do you justify people replaying Ninja Gaiden (Xbox) on the hardest difficulties, downloading every map pack and buying every minor upgrade to the game (Black, Sigma)? Do you think it's because of the compelling story? Nonsense!
"To use the film analogy again, Hollywood might make a very impressive (and expensive) action-filled blockbuster, but it's not going to make a lasting impression (or win many awards) unless it has a compelling story and characters. This is why certain games such as Gears of War are nothing more than an expensive tech demo as far as I am concerned (and I guess I should repeat that my experience with electronic gaming goes back to the days of Pong, so that type of analysis and evaluation is not based on unfounded, inexperienced views)."
Then you seemed to have learned nothing from that experience. You are using the characteristics that make a great film and shoehorning them as the characteristics that make a great game. If a game has an excellent and amazing story, with deep, believable characters that many can relate to, but the game mechanics are horrendous, then the game is a piece of shit by any meaningful account, and should have been released as a book or a movie instead, where a story can be enjoyed without the interruption of the game. (It seems that's what you're exclusively into, so you might want to try those instead).
And this is all coming from someone that loves games like Metal Gear Solid, Okami, Phoenix Wright and other games where the story is a big feature. If any of those games were not incredibly fun to play, I wouldn't waste my time on them.
The truth of the matter is, we, in the US, have not achieved a mario, zelda, MGS, FF, SF, Pokemon, Dragon Quest, AA, Ninja Gaiden..etc...the list goes on and on. These are all world class IPs, that are popular in all regions, crossover to other media well, and adapt well on multiple platforms, big or small. All while keeping their core audiences satisfied. These are not the products of Epics, Unreal Technology. These are the products of REAL design work, where writing is not undermined and compromised. They all have well designed and crafted stories, worlds, and characters that complete the experience and give these IPs some soul (substance and style). Without compromising mechanics!
Art of War anyone?