My Message close
GAME JOBS
Latest Blogs
spacer View All     Post     RSS spacer
 
May 21, 2013
 
Let’s produce HTML5 games with a serious approach.
 
An Object Of Lust
 
Gamasutra Blog Guidelines - Updated and open for discussion [10]
 
Postmortem: ROBLOX Mobile
 
Fingle marketing effort and numbers [2]
spacer
Latest Jobs
spacer View All     Post a Job     RSS spacer
 
May 21, 2013
 
Treyarch / Activision
Sr. UX Designer
 
Vicarious Visions / Activision
Senior UI Artist-Vicarious Visions
 
Tarsier Studios
Design Director
 
Trendy Entertainment
Marketing Producer
 
Visual Concepts
Game Build Engineer - 2K Sports
 
The Workshop
Character Artist
spacer
Latest Press Releases
spacer View All     RSS spacer
 
May 21, 2013
 
thumbr annuncia Sheep
Shack, un nuovo
rompicapo...
 
thumbr kündigt Sheep
Shack an, ein neues...
 
UNZIPPING, AIMING, AND
FIRING NOW!
 
Dungeonland is Endlessly
Entertaining in
Infinite...
 
thumbr vous
présente Sheep
Shack, un...
spacer
About
spacer Editor-In-Chief:
Kris Graft
Blog Director:
Christian Nutt
Senior Contributing Editor:
Brandon Sheffield
News Editors:
Mike Rose, Kris Ligman
Editors-At-Large:
Leigh Alexander, Chris Morris
Advertising:
Jennifer Sulik
Recruitment:
Gina Gross
Education:
Gillian Crowley
 
Contact Gamasutra
 
Report a Problem
 
Submit News
 
Comment Guidelines
Sponsor

 
Steam Accounts Hacked, Credit Card Info Obtained
Steam Accounts Hacked, Credit Card Info Obtained
 

November 10, 2011   |   By Frank Cifaldi

Comments 33 comments

More: Console/PC, Business/Marketing





Valve's games-on-demand Steam service has been hacked, the company said Thursday, saying that a database containing private user information has been stolen.

That information includes user names, hashed and salted passwords, game purchases, email addresses, billing addresses and encrypted credit card information, according to an email sent by Valve managing director Gabe Newell to Gamasutra.

According to Newell, the company does not currently have any evidence of credit card misuse at press time, though warns that Steam users should nonetheless closely monitor their credit card activity.

Additionally, Newell said that the company is not aware of any compromised Steam accounts. While "a few" Steam web forum accounts were compromised, forcing a mandatory password change for all users, it does not appear that any main Steam accounts have been breached.

"I am truly sorry this happened, and I apologize for the inconvenience," writes Newell.

The news closely mirrors the infamous PlayStation Network attack from earlier this year, though Valve's public response time appears to be much shorter than Sony's was.
 
 
Top Stories

image
Unity's mobile licenses are now free
image
Market's ready for new consoles, but old-gen surprisingly viable
image
The next Xbox: What Microsoft needs to reveal this week
image
Practical ways to deal with problematic player behavior


   
 
Comments

Isaiah Taylor
profile image
Think I'll change PW just in case...

Bryson Whiteman
profile image
How come Valve doesn't even send out a "Your shit's been jacked" e-mail??

Jonathan Draysey
profile image
If you log into steam you're greeted with "Your shit's been jacked" splash page instead.

Joshua Sterns
profile image
This hacker crap is really getting old.

Jacob Barlaam
profile image
hope all these hackers go to jail, no better than terrorists

Sean Currie
profile image
I absolutely agree! Losing the password to your Steam forum account is definitely equal to the trauma experienced by those who had loved ones die in the 9/11 attacks.



Tell me you were being sarcastic and are not actually that stupid. Or that disconnected from reality.

Dave Smith
profile image
damn you, EA!

Evan Bell
profile image
Is that a cute joke(hi origin) or did you confuse Valve with EA

Philip Michael Norris
profile image
lol Dave, I was going to say the same thing

Adam Bishop
profile image
I suppose this was done because Valve removed Other OS support and they're really the ones to blame here, right?

Curtis Turner - IceIYIaN
profile image
Maybe get a free game outta this... Least an earlier beta invite to DotA 2 or CSg0g0g0

Joe McGinn
profile image
May I be the first to say Ffffffffffffffuuuuuuuuuuuuuuuuu...

evan c
profile image
"I am truly sorry this happened, and I apologize for the inconvenience," writes Newell.



Sony: Welcome to the club Gabe.

dario silva
profile image
I wish hackers would target the 1% instead of the 99%.

Robert Carter
profile image
According to the IRS, to be in the top 1% of American earners as far as income goes you need 159,900 per year (roughly). So steam qualifies under that, as do many of its employees and users.



To be in the top 1% of the world, you need about $24,000 per year. That qualifies nearly all of steam users over 25.



Im going to school full time, buried in Student Loans, hold an internship with a small indie company, work as a server in a restaurant on the weekends to pay the bills, and am not even in the 1% of the world that I mentioned, though I work like a dog and am lucky to get 5 hours of games in a week anymore. Im tired of people complaining how much the 1% have when they can earn it just like I plan to.



Quit whining that the kid next door has a shinier toy and go earn it. Nearly all 1% earned their way into that category like Steve Jobs and Herman Cain, and so can we. Taxing them more or hacking them or camping on their front lawn isnt going to help you buddy.

Brenton Poke
profile image
Oh look, another kid who thinks he's gonna be rich some day, so starts his "pick yourself up by your own boot straps" rich white male routine early.

Robert Carter
profile image
I like your racist and sexist comment (with out even knowing my race. Double points!) that doesnt even address the issue of what is being discussed. Im interested to hearing your alternative to my plan to work hard and achieve success, and am sure it will be enlightening.



Or you can throw out another useless quip about a random sterotype that doesnt even address my comment at all. Classic troll.

Jordan Laine
profile image
I'm just going to post quotes and sources if that is ok.



"The actual threshold is $343,927, according to IRS statistics for the calendar year 2009, the latest available."

"Households making at least $154,643 made it into the top 5 percent of earners, while it took a minimum of $112,124 to get into the top 10 percent and at least $66,193 to place in the top 25 percent."

"Total income for the top 1 percent fell 21 percent (to $1.3 trillion in 2009 from $1.7 trillion in 2008), while the average tax rate rose to 24 percent from 23.3 percent, the IRS data showed."

http://www.abcactionnews.com/dpp/news/national/who-are-the-1-percent% 3F-the-answ
er-may-surprise-you...



"For the 1 percent of the population with the highest income, average real after-tax household income grew by 275 percent between 1979 and 2007," said the report from the CBO, a nonpartisan budget and tax analysis arm of Congress.

The next-highest 19 percent of earners saw their income grow by 65 percent over the same period. Income grew by just under 40 percent for the 60 percent of the population in the middle, while the 20 percent at the bottom of the scale saw income growth of only about 18 percent, the report said."

http://www.msnbc.msn.com/id/45044618/ns/business-personal_finance/t/i ncome-top-p
ercent-far-outgrew-others-report/#.TsHhKkNut6A







And some animated food for thought...

http://www.youtube.com/watch?v=u6XAPnuFjJc

http://www.youtube.com/watch?v=qOP2V_np2c0

Maurício Gomes
profile image
Good that Valve supports PayPal...



I do not need to change my password =D All my payments to Valve were made with PayPal =D



Of course, PayPal sucks in many levels... I cannot wait to Valve support Bitcoin!

Rich Boss
profile image
Philosophically, Bitcoin is fatally flawed. Its value creation cycle is just as arbitrary as current fiat currencies, but unlike those fiat currencies it won't keep you out of jail when the taxman comes looking for his cut.



So, it is basically crowd sourced online currency R&D powered by a speculative bubble. Luckily, we don't seem to be actively devaluing anything to create Bitcoins, they are just using up computer cycles.

Bruno Xavier
profile image
"Inconvenience"?! LOL

Lucky me, never bought anything there by cc.

Christian Keichel
profile image
I guess many people try to change their password right now, the platform is even more sluggish then usual and trying to activate my Indie Royal 2nd bundle takes forever.

Fred Marcoux
profile image
so what if we have a steam account, but no forum account? or are they one and the same?

Mike Griffin
profile image
Forums and Steam accounts use different user name/log-in... provided the person was intelligent enough to actually use different ones for each. Of course 3/4 of the users out there use the same infos for every-frickin'-thing they sign up for. And that's a bad idea.

George Blott
profile image
I think this is a case of better safe than sorry, might as well change both.



Also: free TF2 Hats coming, I hope.

Rick Binkley
profile image
They should be like XBox Live my account got hijacked there, and I know there has to be others but you never hear anything, and three months and still waiting to get compensated.

Cordero W
profile image
After this was announced, my account somehow ended up applying for IGN. I changed my pw and reported already.

Russell Carroll
profile image
No email to tell users of the issue, really?

I was supposed to find this out how?



...silence....



You're 'sorry'? In what world is potentially letting someone have my credit card and then not even bothering to tell me ok?



Really?

Valve? Hello?

Are you the new arrogant Sony?



(btw, I can't even bring up a log-in screen to Steam at the moment...hopefully a network issue? I enjoyed Portal 2, but at the moment I wish I'd never played anything through Steam...ever)



Sometimes video game companies stun me.

Jonathan Draysey
profile image
Perhaps it's a direct retaliation for the last TF2 update?

Maria Jayne
profile image
I'm confused how if its forum accounts that were compromised and not Steam accounts why they stated encrypted credit card numbers were taken. Surely they would be locked to the Steam accounts not the forum accounts?

Ross Bemrose
profile image
"We learned that intruders obtained access to a Steam database in addition to the forums. This database contained information including user names, hashed and salted passwords, game purchases, email addresses, billing addresses and encrypted credit card information. We do not have evidence that encrypted credit card numbers or personally identifying information were taken by the intruders, or that the protection on credit card numbers or passwords was cracked. We are still investigating."



This is from the notice you see the first time you log in after November 10th. Which is also in the Valve News feed.



Likely, Valve found out that their network was compromised following a security audit after the forum hack.


none
 
Comment:
 




 
UBM Tech