Riot Games constantly refines its QA process for new content in League of Legends to avoid disrupting any of its 11 million daily players' sessions, senior QA lead Benjamin Seifert shared at GDC 2013.
Courtesy of the GDC Vault, this free lecture captures Riot's 3 key beliefs that guide its QA process. The company focuses on appropriate hiring and training of staff, leveraging technology to automate testing and to share information across the company (such as hanging monitors throughout the office with live build updates), and seeking feedback through internal and public beta testing.
Session Name: It's Raining New Content: Successful Rapid Test Iterations
Speaker(s): Benjamin Seifert
Company Name(s): Riot Games
Track / Format: QA Summit
Overview: Games as a service model encourages the continuous delivery of new content and features to their player base. In many cases, this leads to a significantly compressed QA cycle where more traditional QA models fail to adapt. The failure to adapt leads to a sacrifice in subjective or functional quality. Riot Games tackles this problem with a three pronged approach: utilizing our specialized skills and knowledge, having diverse and frequent feedback loops, and automation.
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