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Marketing and Session Data for Summoners Fate at PAX West

by Ross Przybylski on 10/10/18 11:11:00 am   Featured Blogs

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The following blog post, unless otherwise noted, was written by a member of Gamasutra’s community.
The thoughts and opinions expressed are those of the writer and not Gamasutra or its parent company.

 

Marketing and Session Data for Summoners Fate at PAX West

In my last blog post, I talked about the surreal and highly validating personal experiences I had showcasing Summoners Fate with the Indie MEGABOOTH at PAX West. Now I’ve had a chance to examine the data I collected from my demo, run an analysis, and come to some conclusions about my effectiveness. In this post, I’ll cover my marketing budget, how I prepared my game build for convention, the data I collected and what I think I could do to improve for next time. Let’s dive in!

Marketing Budget

I would be showcasing with the MINIBOOTH for two days, and for this option, my booth consisted of an eye-level height Kiosk+27” monitor. I prepared the following marketing materials:

  1. 1x 72"x24" Vinyl Banner
  2. 500x Give-Away Cards
  3. 1x Game/Company Branded T-Shirt

I stopped at several local printshops to get price quotes on these materials. As a point of reference, local shops would charge anywhere from $0.88 - $1.29 per color sheet, which would have cost $200 just for the give-away cards, and around $80-$100 for the banner. Instead, I ordered online and paid a combined total of $88 for signage/handouts and $28 t-shirt (and the quality was much better). Take away: Order marketing materials online.

Total Cost Breakdown:

  • Indie MINIBOOTH Booth Cost: $1200
  • Marketing Materials (Banner + 500 giveaway cards at $88, T-shirt $28): $116
  • Airfare (SLC to Seattle): $390
  • Hotel: $0 (My awesome game designer friend let me stay with her!)
  • Grand Total: $1706

How I Prepared My Game For Convention Showcase

Loop the Trailer when Not in Use

I modified our game demo to play our trailer whenever the player seat was empty. This ensured the monitor always had attention grabbing activity going on. Additionally, the demo reset automatically when the trailer starts, allowing me to stay focused on engaging with players.

Use Puzzles to Onboard and Engage Players

I set a goal of creating a 10-15 minute experience that showed a vertical slice of the unique mechanics with intent that players would leave wanting more. The demo included three parts:

  1. 6 tutorial missions that teach the player how the game’s combat and cards work.
  2. Boss fight where I jump the player to a later stage in the game with more cards and additional characters to use.
  3. Email sign-up form.

What made our demo unique was the onboarding design. Rather than explicitly direct the player to perform certain actions, I created puzzles that encouraged the player to “try and fail” to solve them and learn the mechanics in the process. Because of this design, I didn’t have to watch over and explain things, so I used the time to give my elevator pitch to passerbys.

This puzzle has only 1 solution that requires the player to learn how to use their cards to win.

Local Telemetry System to Capture Data

I wanted to learn how long the demo actually took to play, how many players completed it, and how much time and attempts were taken to complete the levels. To track this information, the game fires events at the start and completion of an activity and includes the end result and total time it took. For example:

Scenario:PAX Goblins01 First Battle:Start
Scenario:PAX Goblins01 First Battle:Victory:28

Once the Start event fires, it waits for the “End” event to fire and attaches the result and total time (in this case, Victory took 28 seconds). Normally, I capture these events via server, but since internet was not available, I rewrote the service layer to store them in a local SQLLite database.

The Data and Observations

I used Google Sheets to analyze the raw data collected for each user session and derive the following summary below:

The first observation I have is that the number of player sessions is on par with what I would expect the maximum number of sessions to be given a 10-15 minute demo played continuously on one computer in an 8 hour day. This is not to say that every session ran the ideal time, but, on average, our numbers were within the expected range.

Sunday’s data was corrupted due to a bug, but based on what I could recover and extrapolate against the Monday data, Sunday performed about 31% better. On average, there was about a 3.5 minute gap between sessions. Our largest gaps were on Monday (start of the day, during lunch, and pretty much stopped getting foot traffic after 5PM). If I take out the large gaps, it was about 2 minutes between sessions.

The demo ran within the expected 10-15 minute window with a 64% completion rate. About half of the users who played signed up for email at the conclusion of the demo.

What I Could Do Better Next Time

I suspect I could increase the number of email signups with a few changes:

  1. Decrease difficulty of boss fight and change it to "retry on defeat". Our email prompt doesn't appear if the player loses the final battle, so I know I lost some emails here.
  2. Have a manual pen & paper sign-up - I saw another dev using this at Seattle Indie Expo, and think this is great for engaging interested users waiting to play.
  3. Run a second demo on an iPad to potentially double our metrics.
  4. Include a registration code to play the pre-release on the back of the marketing fliers. It was interesting how nearly every person I handed one to checked the back, and I think a reward incentive would make the handout more memorable and effective.

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