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Game Contractor Profile

Game Center Group

15936 Shalom Road
Ramona CA 92065
United States
Phone: 760-445-2764

Category: Business/Management Consultant
Project Management
QA/Testing Firm

Description: Game Center Solutions & Investment Group (Game Center Group), located in San Diego, CA offers highly specialized consulting services for the MMO industry, including investment advice and outsource placement .Outsource CRM - Customer Support costs can cause a huge drain on resources both in terms of cash burn and resources. Call us today and take advantage of our experience managing large outsource organizations. Our clients typically realize savings in the 30% to 60% range on their overall support costs allowing you to devote more resources to developing better games. Quality issues are managed through our proprietary software that allows you to remotely view your entire support organization in real time. See exactly what is happening with your support queues, drill down and listen to live calls while viewing the agents screen, review past e-mail, telephone and chat sessions...even coach and mentor remotely. No more guessing. Simply put we have the most robust and quality management tool in the market today and we give it away to our clients. The days of low cost, low quality are over; Game Center Group offers the only low cost, high quality outsource CRM in the industry.