Gamasutra is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.


Gamasutra: The Art & Business of Making Gamesspacer
View All     RSS
July 10, 2020
arrowPress Releases







If you enjoy reading this site, you might also want to check out these UBM Tech sites:


French consumer group sues Valve over Steam policies

French consumer group sues Valve over Steam policies

December 17, 2015 | By Christian Nutt




French consumer advocacy group UFC Que Choisir has filed suit against Valve -- alleging that its policies with Steam are problematic and even, in some cases, run afoul of the law.

The news comes via a Reddit post by user Silencement that summarizes UFC Que Choisir's own news story [link here, French language] on its lawsuit. Here's that user's summary of the the organization's points:

  • Steam's Subscriber Agreement explicitely forbids users to sell their games, despite the transfer of ownership of digital products/licenses being legal
  • Valve declines any responsibility in case they get hacked and users' personal info get stolen
  • Valve claims ownership on the rights of any user-created content uploaded on Steam
  • It is impossible to get the money on your Steam Wallet back if your account is closed/deleted/banned
  • Valve applies Luxembourg's consumer law regardless of the user's country

This sort of consumer-focused lawsuit appears to be par for the course of the group; last year, UFC Que Choisir sued internet giants Twitter, Facebook, and Google over their privacy policies -- calling them "incomprehensible" and "illegible." Outside of the internet realm, the group also filed France's first-ever class action lawsuit against rental property company Foncia, on behalf of renters. 



Related Jobs

Klang Games GmbH
Klang Games GmbH — Berlin, Germany
[07.09.20]

AI Engineer (f/m/d)
Wooga GmbH
Wooga GmbH — Berlin, Germany
[07.09.20]

Lead Game Designer
Futureplay
Futureplay — Helsinki, Finland
[07.09.20]

Senior Game Animator
Insomniac Games
Insomniac Games — Burbank, California, United States
[07.08.20]

Character Artist (Blendshapes Focused)









Loading Comments

loader image