Despite complaints about the MMORPG from reviewers and players alike, Square Enix says it's shipped some 630,000 units of Final Fantasy XIV
and hopes to start "regaining [subscribers'] trust."
In an investors briefing earlier today, the publisher's CEO Yoichi Wada said of those PC copies (available with a $49.99 version and a $74.99 collector's edition), 190,000 shipped in Japan, 210,000 in North America, and 230,000 in Europe. The company also said the PS3 edition of FFXIV
is still slated to release next March.
"We're quickly working on reforms," said Wada, according to a report
from Japanese newspaper Mainichi translated by
Andriasang.com. The online game has received much criticism since its launch in September due to problems with lag, sparsely populated zones, missing explanations/guides for systems, and other issues.
Square Enix promised to extend
the subscription-based MMORPG's (monthly charge of $12.99) free trial period last month due to "the current state of the game", and said it is working to improve FFXIV
with future updates.
"We'd like to put our full power into regaining trust," said Wada. "If we satisfy our users, they will return. On the other hand, once the users say, 'forget this,' there's no turning back. We can only recover our trust so far."