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Report: Ubisoft Offering Refunds On  From Dust  Through Steam

Report: Ubisoft Offering Refunds On From Dust Through Steam

August 24, 2011 | By Mike Rose




Following the revelation that Ubisoft's god game From Dust requires a constant internet connection on PC, despite the fact that the company had originally claimed this would not be the case, Ubisoft is now offering refunds to those players who bought the game through Steam.

The confusion began last week when the game was released via Valve's digital distribution service, and it quickly became apparent that the game did indeed require a constant connection to play.

Yesterday, Ubisoft announced that it will be releasing a patch for the game in two week's time that will remove the need for a constant Internet connection, after an outcry from the PC gaming community.

However, as reported by UK games site Rock Paper Shotgun, users who bought the game are now being contacted by Valve and offered a refund on the game if they so wish to take it.

The email, sent in by a number of readers, explains, "Ubisoft has just announced that they are working on a patch that will eliminate the need for any online authentication for From Dust. The patch will release in approximately two weeks."

"If you don’t want to wait for the patch or if you haven’t played the game, per Ubisoft’s request, we will issue refunds for this title. If you would still like your purchase of From Dust refunded, please reply to this ticket," it reads.

Earlier this year, Ubisoft defended its Internet-connected DRM, noting that it has noticed "a clear reduction in piracy of our titles which required a persistent online connection, and from that point of view the requirement is a success."


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