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Sony Settles PS2 "Disc Read Error" Class Action
by David Jenkins
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November 10, 2005
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Sony Computer Entertainment America (SCEA) has settled a class action against three plaintiffs who claimed that some models of PlayStation 2 console fail to play and that some cause damage to CDs or DVDs during playback. In settling the case, SCEA has admitted no guilt in the issue, but any PlayStation 2 owner in a similar situation to the plaintiff now has the chance to receive compensation from SCEA.
Three categories of customer are eligible for benefits, assuming their console is one of the indicated model numbers (designated on the official settlement website dealing with the class action) and proof of purchase has been retained. The first group is those that have bought a new model console on or after September 18th, 2004 and has experienced problems, including the infamous “disc read error” within thirteen months of the purchase date.
The second group is those that, within thirteen months of purchasing their console, paid an SCEA-authorized service provider to repair their console because of issues named in the class action. The third group is those who within thirteen months after their PlayStation 2 was purchased, experienced the same problems but did not have it repaired for whatever reason.
Depending on which group a claimant falls into and the level of proof they have they could now be eligible for a check for $25 ($31 Canadian), one free PlayStation 2 game from a specified list or the repair (potentially at a cost of $41 ($51 Canadian) for those with a low level of proof) or replacement of their console at SCEA’s option. No benefits will be awarded until the settlement is approved by both the U.S. and Canadian courts, which are currently scheduled for April and May next year.
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