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  Secrets of Quick Iteration in the Core Social Space
by Gabi Shalel [Design, Production, Social/Online, Smartphone/Tablet]
7 comments Share on Twitter Share on Facebook RSS
 
 
May 13, 2013 Article Start Page 1 of 4 Next
 

Plarium was founded in 2009, when casual games on social networks were at the peak of their popularity. As long time game fanatics, the founders of Plarium -- myself included -- were excited to begin developing games driven by the growing demand on social platforms.

We started out by developing applications such as a social poker platform for Russia and Eastern Europe, initially focusing on the social network VKontakte and then expanding to other sites such as Mail.Ru. During this time, we understood that in order to become a global player in the gaming arena, we would have to create unique content.



That's when we decided to create a new experience on social platforms and began developing hardcore, real-time strategy games with deep game play mechanics. We noticed that many social strategy games that we liked had great gameplay, but basically looked like glorified Excel spreadsheets. There was an opportunity to offer something more visually appealing.

We kept the deep game balance we loved from older titles and focused on adding high-end 3D graphics, fully-voiced characters and sound production, social features, and the ability for players to customize their game with various improvements and skins. We wanted to move away from just numbers and statistics, and introduced the visual polish people have come to expect from classic PC titles.

In our experience our most successful social games are the ones that have those intricate elements -- plotlines, eye-catching artwork, well-written copy, and voiceovers that guide players through the game, as well as continuously updated content -- which keep players engaged. That's been Plarium's goal with our most recent games, which have led us to become a top hardcore game developer on Facebook.

With so many components factoring into the design and development of a social game, it is difficult for developers to make sure that the end result is engaging and impressive to a wide audience.  In this article, I'll share Plarium's own strategy and recommendations for best practices, by providing an inside look into the studio culture, as well as showcasing how our setup affects the products we launch.  This is what works for us, and what could work for you too.

The Bottom-Up Approach

Plarium is made up of several studios. While the assumption may be that the studios work together closely on each game launch, the truth is that each one is independently self-sufficient. They work independently on projects with dedicated teams. Each studio has the tools to create and release a game from A to Z. Each studio has an art, game design, and programming department, as well as game analysts for each game release.

We've experienced incredible growth over the past few years, and as we've scaled up, we've found what works best for us as developers, is a "bottom-up" management style. In support of this, we put ideas into the hands of those closest to our audience and the team members who will ultimately be responsible for implementing each new idea. Everyone feels very much involved, and this investment is what motivates us to create games that millions of players around the world enjoy and play.

This bottom-up process includes everyone from our community management staff, artists, translators, game designers, QA testers, and ultimately, our users. For example, our game designers will directly bounce an idea off our community management team to find out if a new feature is too complicated or undermines a game play strategy before it goes to prototyping and QA, or our junior artists can directly jump in and help rethink a new unit concept that doesn't fit with the look and feel of the title before we waste a week playing with the balance and unit statistics. The connections are very non-linear. 

 
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Comments

Ramin Shokrizade
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I was much impressed by the voice acting, graphics, and depth of this Plarium game when I evaluated it last year. I think it is essential that online games promote player interaction as this is the draw of online gaming for consumers relative to a more controlled single player experience. That said, the fact that your monetization model encourages gameplay imbalance seems to me to undermine many of your other design objectives, and presumably leads to the typical 95% conversion rejection rate with these models.

Have you considered making a fair F2P design where competition would actually be meaningful for your participants? I think your conversion and retention rates would be much higher. If you were somehow concerned that your player base would be uninterested in a strategy game that rewarded the participants primarily for their strategy and cooperation (as opposed to their spending propensity), then you could run both games in parallel under the different models and run a true A/B test to see which one performed better over time.

I personally think this would lead to much higher retention rates and allow you to do the type of iterative design work you describe here, with an increasingly loyal player base that would spend more over time instead of less.

Oren Todoros
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Thank you for your thoughts and comments Ramin. To answer your question, one of our biggest challenges is to find the perfect balance between creating a fair playing field for our gamers, while building a sustainable long term business model.

We’re constantly working on new games and features with the “fun factor” and high retention rates in mind.

Ramin Shokrizade
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Oren, what I am suggesting is that you can never achieve that balance of fair play using your current business model. You are in the business of selling advantage. I am suggesting you open your mind to the possibility that there might be more effective business models for your game designs and genre.

Senad Hrnjadovic
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When I read about you making "real-time strategy games with deep game play mechanics" on social networks I was imagining something along the lines of Warcraft or Command & Conquer.

Slightly excited, I gave Total Domination a try, but the fights only gave me text reports. Did I miss something or is that what you understand unter the term RTS? Or do your other games more play like the classic titles? :)

Harsh Singh
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With these quick changes, is there any dropout? I mean as you mentioned in your article there was change in a story as well as game play. So when existing player come across these changes, are there any dropouts? And how exactly you marketed new changes to existing members?

Pallav Nawani
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It would be interesting to hear more details on your 'listen, brainstorm, work until we think it's perfect, get told we're wrong, fix it until it's right' cycle. At IronCode we are always looking for ways to reduce the time it takes for this cycle.

Oren Todoros
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We're definitely going to go deeper into this subject on our upcoming blog. Stay tuned for that, and it would be great to connect directly to hear more about your service.


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