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All day Tuesday, a board of twenty industry insiders swapped off on a series of panels dealing with the current state of the casual game industry. To start the proceedings, a selection of five speakers from a variegated spectrum of backgrounds outlined the basic nature of casual games, as they are today. Unlike past years, the idea this time was to present an overall "übertheme", broken down into digestible segments. That theme, roughly hewn, was a comparison of casual games now to where the industry was three years ago. On that note, since 2003, the industry has gone from about fifty million dollars in revenue, nearly all of which came from Internet downloads, to five times that sum in downloads alone; meanwhile, other revenue streams have become more important then before. There are now two annual conferences, dedicated to casual games. And even just as far as GDC representation, casual games have gone from a handful of sessions to over twenty related sessions, including this full-day tutorial. Originally the panel was to have been led by Steve Meretzky, chief game designer for Floodgate entertainment, but he was unable to attend due to a death in the family, his notes were quickly flashed across the projector screen and read off. What Are Casual Games? The screen flashed through a series of concise definitions:
To be a bit more particular, the presentation then delved into the specific characteristics of a casual game: that they be inexpensive; that they have a low barrier to entry; a convenient, quick-starting presentation; a short playtime; that they be exceptionally forgiving to player error; and that they have a highly-replayable design. One might note that most of these factors could be used to describe a successful videogame of any stripe. By this set of definitions, World of Warcraft is a casual game in all save the time investment and (depending on perspective and circumstances) price of play. One other factor that helps to define a casual game is availability. A game like Rez, that would seem to meet most of these factors, is incredibly obscure, making it more of an "elite" game. Katamari Damacy is less so, and is somewhat cheaper, though its presence on a dedicated game machine and its distribution channels make it an unlikely title for casual gamers to encounter without some level of indoctrination – at least, in comparison to Yahoo! Games.
Business Models In Casual Games James Gwertzman, the director of business development for Popcap Games, next dipped into the various ways to actually make money in this industry. He outlined what he considers the four most viable business models of today – "try 'n buy", also known as the old shareware approach; advertising-sponsored; subscription-based; and "skill-based gaming" – and the most enticing future prospect, that being the fabled micro-transactions, where players buy in-game items or, as with arcade games, pay to play. The idea behind the "try 'n buy" model is to entice players with a free game, then to "upsell" – meaning, to entice them with the greater prospects of – them to a free trial of a "deluxe" game, be it a sequel or a more full-featured version of the game they already enjoy. Then after the trial period is expended, put a price on it - thereby getting the user to buy the game. There are the two old routes for in-game advertising: online ads and sponsorship (which tends to include the "advergaming" contingent. Online ads cost about five to twenty dollars per one-thousand impressions, and they pay about one to four cents per session. Since a session tends to contain about two ads, that means they pay around ten to forty dollars per one-thousand impressions. Sponsorship goes for a fixed fee, which tends to range between twenty-five thousand and one million dollars. Although subscriptions are a good way for companies to build loyalty amongst their users, they tend to be less popular with the actual consumers (for what should be obvious reasons). They cost about five to thirty cents per session, per subscriber. One functional model is a "Game of the month" structure, where players pay a low monthly fee, then receive a "free" game for every month they stay subscribed.
One other model that's just coming into its own is known as "skill-based gaming" – not to be confused with gambling, as it looks so similar. You might recall that arcade games started out as games of chance (like pachinko) before U.S. lawmakers began to crack down and the machines evolved to incorporate a skill component (thus, pinball). So there's actually a pretty rich connection between games and "gaming". The idea here is, you pay cash to play against other users. The winner collects most of the pot, while the house takes a quarter cut to split with its partners. The typical session costs about a buck. Lastly, there's the eternal appeal of micro-transactions. The idea here is to "monetize" your game through small transactions. A user pre-pays money into a holding account, while the developer tries to find reasons for the user to spend that virtual currency. Again, the most common routes are to provide the player with in-game junk to buy – like power-ups and clothing – to show off in a multiplayer context, or to simply go with an old-fashioned pay-to-play model. Again, a lot of the new-sounding theories here are, in principle, very old. A Brief Look Of Casual Games Next up, Schelley Olhava of IDC delved more generally into the casual game marketplace. She pointed out that the advantages of casual games include the new gamer demographics they attract: females, non-gamers, thirty-/forty-somethings, and "lapsed gamers" who no longer have time or motivation to sink into deeper gaming experiences. Key elements driving the market include the mass adoption of broadband, the continued evolution of the medium – graphically, aurally, in design theory – the trendiness of advertising and sponsorship, the preponderance of casual-themed subscription services, and a continued tendency toward experimentation in new business models. Possible inhibitors include how many games there are out there – and not even how many of them are poor; even having too many good games can result in a glut. Conversion rates for casual gamers still aren't that hot, meaning not a lot of people actually buy them after trying them. No one's sure if there's any long-term demand for subscription services. And just maybe everyone's relying a little too heavily on advertising and sponsorship; if that avenue dries up, where will that leave the business? Casual Game Design Juan Gril of Joju Games gave his theories as to what makes a successful casual game. His three basic rules are that: there be no obvious violence in the game; that it takes no more than 90 seconds to understand; and that the player can't be expected to multi-task. The player should think, then point, and then execute; never all three at once. Much as with arcade games (or what visionaries like Shigeru Miyamoto advise of game design in general), designs should be based on a simple game mechanic; one that's easy to play, and fun to repeat. Players should be continuously rewarded and encouraged for positive actions. And then the game should incorporate optional elements, which add an extra layer of depth or challenge, to keep advanced players coming back and feeling rewarded. Other details include making sure your game has actual personality, through its characters, visuals, and music, and trying to provide what Gril terms an "Aspirational Fantasy" – meaning an idealized place to escape to; an appealing alternate world. As a practical measure, it also helps to show the player what he'll get for his purchase after she's played for sixty minutes. Casual Game Production Finally, PopCap SF studio general manager Dave Rohrl rattled off a bunch of details about the way casual games are currently being made. The typical team size is around three to five members: one producer, one or two artists, and one or two programmers. They typically take about six to twelve months and a hundred thousand to somewhere upward of a quarter-million dollars to produce your typical download product. There is an appeal in small teams and budgets, in that team members feel a sense of ownership over their work. Projects are easy to manage. People "wear lots of hats", so everyone has a good grip of what's going on. Small budgets mean relatively small risk, and therefore allow for more experimentation and – provided success – a massive return on investment. Short schedules have a similar attraction, in that it's easy to try out new games and genres. They also mean a lack of crunch periods, an idea almost unheard of in the video game industry, and allow for a great deal of audience feedback. Again, though, the market is getting pretty crowded. Because of that, high-end developers are getting more willing to invest the cash to make their games stand out – meaning startups will be finding it harder and harder to get an edge. And casual users are getting more sophisticated, therefore more demanding of value for their money.
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