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News

  Sony: PS3 Errors Due To Clock Bug
by Leigh Alexander [PC, Console/PC]
17 comments
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March 1, 2010
 
Sony: PS3 Errors Due To Clock Bug

Sony says the widespread PlayStation 3 outages users have suffered since last night are due to a bug in the system's clock functionality, and that the company is working to fix the issue within the next 24 hours.

"As you may be aware, some customers have been unable to connect to the PlayStation Network today," says a spokesperson in a statement. "This problem affects the models other than the new slim PS3."

As reported this morning, earlier PlayStation 3 models such as the "fat" 60 and 80 GB consoles are unable to connect to the PlayStation Network, and many cannot play even offline games that require trophy functionality.

"We believe we have identified that this problem is being caused by a bug in the clock functionality incorporated in the system," Sony explains.

The errors users receive include the system's date being reset to January 1, 2000; forced sign-outs and error messages, trophy failures, problems setting system dates and times, and errors playing video rentals because of their expiration date.

The trophy error in particular disables recent chart-topper Heavy Rain, for example. Users including Gamasutra's own staff, on attempting to boot the game, receive a failure notice that reads: "Registration of the trophy information could not be completed. The game will quit."

"We hope to resolve this problem within the next 24 hours," says Sony in a statement. "In the meantime, if you have a model other than the new slim PS3, we advise that you do not use your PS3 system, as doing so may result in errors in some functionality, such as recording obtained trophies, and not being able to restore certain data."

Concludes the statement: "We are doing our best to resolve the issue and do apologize for any inconvenience caused."
 
   
 
Comments

Ismael Escandon
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I WANT MY MUNNIES BACK D: Lol, jk Mines fine :D

Matthew Cooper
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You have unlocked a trophy: "Epic Fail"

Derek Saclolo
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"Registration of the trophy information could not be completed. The game will quit."

This is why some of us think that trophies/achievements are overrated; these companies put so much focus on them to the point that they're required to play the game let alone enjoy the game. Pretty sad to hear that a game like Heavy Rain relies on this reward system in order to motivate gamers to keep playing.

Glenn Morris
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The controversy started before this problem and it wont stop with a firmware fix. Yes, you can get this mythical new firmware on a USB stick, but if your profile was deleted, your psn ID is no longer associated with it, and if you are OFFLINE, you can't apply your psn ID to the new profile.

This means you will get a different error message (80022D11) when those trophies attempt to sync, and that can't be fixed without logging into the PSN, resulting in Trophy supporting single-player games closing on startup.

Sony has told me this not not their responsibility because it is an online console, and it is implied that I need to use the console in this way.

Christian Nutt
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See, that's what's the problem -- functionality not everybody wants, which I'd consider rather tangential to the primary functionality of the console, impeding its legitimate function (Playing Games.) Not to mention, what happens when the PS3 is a dead platform and you want to play your PS3 games? MS switched off XBL for Xbox 1 this year...

david vink
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"In the meantime, if you have a model other than the new slim PS3, we advise that you do not use your PS3 system, as doing so may result in errors in some functionality, such as recording obtained trophies, and not being able to restore certain data."

In other words: "we want you all to buy the new ps3 slim".

Roberto Alfonso
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http://en.wikipedia.org/wiki/Sony_timer

Wyatt Epp
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Boy, this certainly does wonders for the "Sony Kill Switch" rumours.

brandon sheffield
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Robert, that happened to my friend as well, it was his second PS3 to do so.
luckily mine works fine!

Mr Hand
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Trophies are pointless.

Alan Rimkeit
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@Michael Rogers -

I disagree. They can add replay value in cases when they are used in good ways to accent gameplay.

As for this issue I am sure Sony will get it fixed. They are not looking forward to the bad press if it does get fixed fast. If it does not get fixed then i will upset. Until then I have other games to play on my PC, PSP, and DS.

Robert C.
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@Christian Nutt - I'm not really sure what you're saying. The PS3 does function (normally) without any online connection or PSN. Now, this bug is certainly interfering and interacting with PSN, but I don't understand your fear regarding Sony shutting down PSN affecting your non-online play.

Alan Rimkeit
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Looks like the issue is all ready over as Kotaku is reporting.

http://kotaku.com/5483187/ps3-error-8001050f-the-nightmare-may-be-over

I can say that my PS3 works, plays all it's games, and all my game saves+trophies are a-OK.

Heliora Prime
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This is really annoying, I have the fat ps2 playing model and yesterday I couldn't play online.
I hardly play online but COD4 Multiplayer is quite fun to do. Hope it's fixed now when I get home.

gus one
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The downside is I cannot play Assasins Creed 2 single player. Why I even need to be connected to the PSN for that lord only knows

Christopher McLaren
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Surely Sony will have to issue an apology and some sort of compensation for this? They have issued they provide a service and yesterday that was disrupted for a lot of users (incidentally a lot of early adopters)

Robert Gill
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I smell "convenient" all over this one...


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